{"id":14950,"date":"2022-09-13T13:31:43","date_gmt":"2022-09-13T04:31:43","guid":{"rendered":"https:\/\/www.synergy-marketing.co.jp\/blog\/?p=14950"},"modified":"2024-07-31T11:48:16","modified_gmt":"2024-07-31T02:48:16","slug":"crm_merit","status":"publish","type":"post","link":"https:\/\/www.synergy-marketing.co.jp\/blog\/crm_merit","title":{"rendered":"CRM\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1f\u30c7\u30e1\u30ea\u30c3\u30c8\u3084\u9078\u3073\u65b9\u3082\u4f75\u305b\u3066\u89e3\u8aac"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15004\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/392_mainvisual.png\" alt=\"CRM\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1f\u30c7\u30e1\u30ea\u30c3\u30c8\u3084\u9078\u3073\u65b9\u3082\u4f75\u305b\u3066\u89e3\u8aac\" width=\"750\" height=\"456\" srcset=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/392_mainvisual.png 750w, https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/392_mainvisual-230x140.png 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u300c\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300d\u3068\u8a33\u3055\u308c\u308b\u3053\u3068\u306e\u591a\u3044CRM\u306f\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7ba1\u7406\u3057\u3066\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u3092\u53ef\u80fd\u3068\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u305d\u308c\u3067\u306f\u3001CRM\u306f\u5177\u4f53\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u3053\u3068\u3092\u5b9f\u73fe\u3057\u3066\u304f\u308c\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<br \/>\n\u4eca\u56de\u306f\u3001CRM\u306b\u95a2\u5fc3\u304c\u3042\u308a\u3001\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u3068\u3044\u3046\u65b9\u3001\u3055\u3089\u306b\u306f\u30c7\u30e1\u30ea\u30c3\u30c8\u3082\u77e5\u3063\u3066\u304a\u304d\u305f\u3044\u3068\u3044\u3046\u65b9\u306e\u305f\u3081\u306b\u3001CRM\u304c\u6301\u3064\u7279\u5fb4\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u306f\u3001CRM\u3092\u9078\u3076\u969b\u306b\u62bc\u3055\u3048\u3066\u304a\u304d\u305f\u30444\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3082\u7d39\u4ecb\u3057\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u304a\u5f79\u7acb\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a href=\"https:\/\/form.synergy-marketing.co.jp\/webapp\/form\/18784_mubb_10\/index.do?code=kokyaku_introduction\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14886\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_kokyaku_introduction.png\" alt=\"\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u69cb\u7bc9\u306e\u30d2\u30f3\u30c8\u3084\u30b3\u30c4\u304c\u66f8\u304b\u308c\u305f\u8cc7\u6599\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u30d5\u30a9\u30fc\u30e0\" width=\"750\" height=\"140\" srcset=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_kokyaku_introduction.png 750w, https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_kokyaku_introduction-230x43.png 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/p>\n<h2>CRM\u3092\u5c0e\u5165\u3059\u308b5\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>\u307e\u305a\u306f\u4f01\u696d\u304c<a href=\"https:\/\/www.synergy-marketing.co.jp\/glossary\/crm\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a>\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u5f97\u3089\u308c\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002\u4e0b\u8a18\u3088\u308a\u3001CRM\u5c0e\u5165\u306e5\u3064\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b<\/h3>\n<p>CRM\u306b\u304a\u3044\u3066\u6700\u3082\u91cd\u8981\u306a\u4f4d\u7f6e\u3092\u5360\u3081\u308b\u306e\u304c\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7d71\u5408\u3057\u3066\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u5316\u3057\u3001\u4e00\u5143\u7ba1\u7406\u3059\u308b\u6a5f\u80fd\u3067\u3059\u3002<br \/>\n\u30ea\u30a2\u30eb\u5e97\u8217\u3001Web\u3001\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3001\u30e1\u30fc\u30eb\u3001SNS\u306a\u3069\u3001\u4f01\u696d\u3068\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u306f\u591a\u69d8\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u305d\u308c\u3089\u304b\u3089\u5f97\u3089\u308c\u308b\u9867\u5ba2\u60c5\u5831\u3092\u30d0\u30e9\u30d0\u30e9\u306b\u7ba1\u7406\u3057\u3066\u3044\u305f\u306e\u3067\u306f\u3001\u52b9\u7387\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u306f\u884c\u3048\u307e\u305b\u3093\u3002\u55b6\u696d\u62c5\u5f53\u8005\u304c\u3001\u9867\u5ba2\u60c5\u5831\u3092\u5c5e\u4eba\u7684\u306a\u65b9\u6cd5\u3067\u7ba1\u7406\u3057\u3066\u3057\u307e\u3063\u3066\u3044\u308b\u5834\u5408\u3082\u540c\u69d8\u3067\u3059\u3002<\/p>\n<p>CRM\u306f\u3001\u9867\u5ba2\u306e\u6c0f\u540d\u3084\u4f4f\u6240\u3001\u5e74\u9f62\u3001\u6027\u5225\u306a\u3069\u306e\u5c5e\u6027\u30c7\u30fc\u30bf\u3068\u3001\u8cfc\u8cb7\u5c65\u6b74\u3084\u30a2\u30af\u30bb\u30b9\u5c65\u6b74\u306a\u3069\u306e\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u5408\u308f\u305b\u3066\u4e00\u5143\u7ba1\u7406\u3057\u307e\u3059\u3002\u305d\u308c\u3089\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3084\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u30cb\u30fc\u30ba\u306b\u30de\u30c3\u30c1\u3057\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<h3>\u6700\u65b0\u306e\u9867\u5ba2\u60c5\u5831\u3092\u5171\u6709\u3067\u304d\u308b<\/h3>\n<p>CRM\u3067\u7ba1\u7406\u3057\u3066\u3044\u308b\u9867\u5ba2\u60c5\u5831\u3092\u5168\u793e\u3067\u5171\u6709\u3059\u308c\u3070\u3001\u7570\u306a\u308b\u90e8\u9580\u30fb\u90e8\u7f72\u9593\u3084\u62e0\u70b9\u9593\u3067\u540c\u3058\u60c5\u5831\u3092\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002\u305d\u308c\u3060\u3051\u3067\u306f\u306a\u304f\u3001CRM\u306f\u65b0\u305f\u306b\u5165\u529b\u3057\u305f\u60c5\u5831\u3082\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u66f4\u65b0\u3055\u308c\u3001\u5168\u5229\u7528\u8005\u304c\u305d\u306e\u5185\u5bb9\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u90e8\u9580\u304c\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u60c5\u5831\u3092CRM\u306b\u5165\u529b\u3057\u305f\u3068\u3057\u307e\u3057\u3087\u3046\u3002\u3059\u308b\u3068\u3001\u55b6\u696d\u90e8\u9580\u306f\u305d\u306e\u66f4\u65b0\u3055\u308c\u305f\u60c5\u5831\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u3001\u9867\u5ba2\u3078\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u60c5\u5831\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5171\u6709\u3059\u308c\u3070\u3001\u90e8\u9580\u3084\u62e0\u70b9\u3092\u8d8a\u3048\u305f\u8fc5\u901f\u306a\u5bfe\u5fdc\u3082\u53ef\u80fd\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<h3>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3067\u304d\u308b<\/h3>\n<p>\u591a\u304f\u306eCRM\u306b\u306f\u3001\u30e1\u30fc\u30eb\u914d\u4fe1\u6a5f\u80fd\u304c\u5099\u308f\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u9867\u5ba2\u304c\u6c42\u3081\u308b\u6709\u7528\u306a\u60c5\u5831\u3092\u30bf\u30a4\u30e0\u30ea\u30fc\u306b\u5c4a\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30e1\u30fc\u30eb\u914d\u4fe1\u6a5f\u80fd\u306f\u3001\u4e00\u822c\u7684\u306a\u30e1\u30fc\u30eb\u30de\u30ac\u30b8\u30f3\u306e\u914d\u4fe1\u306b\u5f79\u7acb\u3064\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u306e\u5c5e\u6027\u306a\u3069\u306b\u5fdc\u3058\u3066\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u3066\u914d\u4fe1\u3059\u308b\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u30e1\u30fc\u30eb\u3084\u3001\u8cc7\u6599\u8acb\u6c42\u3084\u5546\u54c1\u8cfc\u5165\u306a\u3069\u306e\u9867\u5ba2\u306e\u884c\u52d5\u306b\u5408\u308f\u305b\u3066\u9069\u5207\u306a\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3059\u308b\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb\u3068\u3044\u3063\u305f\u300c\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\nCRM\u3067\u7ba1\u7406\u3059\u308b\u9867\u5ba2\u60c5\u5831\u3092\u5206\u6790\u3057\u3066\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7279\u5b9a\u3057\u3001\u305d\u308c\u305e\u308c\u306e\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u6700\u9069\u5316\u3057\u305f\u30e1\u30fc\u30eb\u914d\u4fe1\u3067\u9867\u5ba2\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3059\u308b\u3068\u3044\u3046\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30d5\u30ed\u30fc\u3092\u4f5c\u308a\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u308f\u3051\u3067\u3059\u3002<\/p>\n<p>CRM\u306b\u3088\u3063\u3066\u306f\u30e1\u30fc\u30eb\u4ee5\u5916\u306b\u3082\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u5e83\u544a\u914d\u4fe1\u3084LINE\u914d\u4fe1\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u306e\u7279\u6027\u3054\u3068\u306bWeb\u4e0a\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u9078\u5225\u3057\u3066\u8868\u793a\u3055\u305b\u308b\u3001Web\u30d1\u30fc\u30c4\u6a5f\u80fd\u3092\u5099\u3048\u305fCRM\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3>\u65e2\u5b58\u9867\u5ba2\u3068\u306e\u826f\u597d\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3067\u304d\u308b<\/h3>\n<p>CRM\u306f\u3001\u65e2\u5b58\u9867\u5ba2\u3068\u306e\u826f\u597d\u306a\u95a2\u4fc2\u3092\u7bc9\u304d\u3001\u30ea\u30d4\u30fc\u30c8\u7387\u3092\u9ad8\u3081\u3066\u3044\u304f\u306e\u306b\u9069\u3057\u305f\u30c4\u30fc\u30eb\u3067\u3059\u3002\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u305d\u306e\u4ed6\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3001\u3042\u308b\u3044\u306f\u55b6\u696d\u6d3b\u52d5\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3067\u3082\u3001CRM\u306b\u3088\u3063\u3066\u65e2\u5b58\u9867\u5ba2\u306b\u9069\u5207\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u3057\u3066\u3044\u3051\u3070\u3001\u5f37\u3044\u4fe1\u983c\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u3088\u3063\u3066\u65e2\u5b58\u9867\u5ba2\u3092\u512a\u826f\u9867\u5ba2\u3078\u3068\u80b2\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u308c\u3070\u3001\u5b89\u5b9a\u3057\u305f\u58f2\u4e0a\u306e\u78ba\u4fdd\u306b\u7d50\u3073\u3064\u304d\u307e\u3059\u3002<\/p>\n<h3>\u898b\u8fbc\u307f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3082\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u3089\u308c\u308b<\/h3>\n<p>\u65e2\u5b58\u9867\u5ba2\u3068\u76f8\u6027\u304c\u826f\u3044CRM\u3067\u3059\u304c\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3082\u52b9\u679c\u304c\u306a\u3044\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u60c5\u5831\u3092\u628a\u63e1\u3057\u305f\u4e0a\u3067\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u55b6\u696d\u6d3b\u52d5\u3092\u884c\u3048\u3070\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u5bc4\u4e0e\u3057\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u3092\u65b0\u898f\u9867\u5ba2\u3078\u3068\u5f15\u304d\u4e0a\u3052\u308b\u3053\u3068\u3082\u53ef\u80fd\u3068\u306a\u308b\u306f\u305a\u3067\u3059\u3002<br \/>\nCRM\u306e\u904b\u7528\u306b\u3088\u308b\u9867\u5ba2\u3078\u306e\u6700\u9069\u5316\u3055\u308c\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u3001\u65e2\u5b58\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u5171\u306b\u6709\u52b9\u3067\u3042\u308b\u3053\u3068\u306f\u3001CRM\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u3057\u3066\u62bc\u3055\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><a href=\"https:\/\/form.synergy-marketing.co.jp\/webapp\/form\/18784_mubb_10\/index.do?code=analysis_questionnaire\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14874\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_analysis_questionnaire.png\" alt=\"\u30a2\u30f3\u30b1\u30fc\u30c8\u5206\u6790\u306e\u30b3\u30c4\u3084\u96c6\u8a08\u65b9\u6cd5\u304c\u308f\u304b\u308b\u8cc7\u6599\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u30d5\u30a9\u30fc\u30e0\" width=\"750\" height=\"140\" srcset=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_analysis_questionnaire.png 750w, https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_analysis_questionnaire-230x43.png 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/p>\n<h2>CRM\u5c0e\u5165\u3067\u9867\u5ba2\u304c\u5f97\u3089\u308c\u308b4\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>CRM\u306e\u5c0e\u5165\u306f\u3001\u5b9f\u306f\u9867\u5ba2\u306b\u3068\u3063\u3066\u3082\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002\u7d9a\u3044\u3066\u306f\u3001\u9867\u5ba2\u304c\u5f97\u3089\u308c\u308b4\u3064\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5177\u4f53\u7684\u306b\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u81ea\u5206\u306e\u8208\u5473\u3042\u308b\u60c5\u5831\u306e\u307f\u3092\u53d7\u3051\u53d6\u308c\u308b\u3088\u3046\u306b\u306a\u308b<\/h3>\n<p>CRM\u306b\u3088\u308a\u9867\u5ba2\u60c5\u5831\u304c\u628a\u63e1\u3055\u308c\u308c\u3070\u3001\u9867\u5ba2\u306f\u81ea\u8eab\u304c\u8208\u5473\u3042\u308b\u60c5\u5831\u306e\u307f\u3092\u53d7\u3051\u53d6\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u30e1\u30fc\u30eb\u306e\u914d\u4fe1\u3067\u3042\u308c\u3070\u3001\u81ea\u5206\u5411\u3051\u306b\u30bb\u30ec\u30af\u30c8\u3055\u308c\u305f\u8208\u5473\u30fb\u95a2\u5fc3\u306e\u3042\u308b\u5206\u91ce\u306e\u60c5\u5831\u304c\u5b9a\u671f\u7684\u306b\u5c4a\u304f\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002\u9867\u5ba2\u306f\u3001\u305d\u306e\u60c5\u5831\u306b\u3088\u3063\u3066\u8cfc\u5165\u3057\u305f\u3044\u3068\u601d\u3046\u5546\u54c1\u3092\u5bb9\u6613\u306b\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n\u307b\u304b\u306b\u3082\u3001\u9867\u5ba2\u304cWeb\u4e0a\u306b\u9867\u5ba2\u500b\u4eba\u306e\u300c\u30de\u30a4\u30da\u30fc\u30b8\u300d\u3092\u8a2d\u3051\u3001\u305d\u3053\u306b\u9867\u5ba2\u81ea\u8eab\u304c\u5fc5\u8981\u3068\u3059\u308b\u60c5\u5831\u3084\u30b3\u30f3\u30c6\u30f3\u30c4\u60c5\u5831\u306e\u307f\u3092\u53d7\u3051\u53d6\u308c\u308b\u3088\u3046\u306b\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3068\u305d\u308c\u3092\u6e80\u305f\u3059\u60c5\u5831\u304c\u30c0\u30a4\u30ec\u30af\u30c8\u306b\u7d50\u3073\u3064\u304d\u307e\u3059\u3002<\/p>\n<h3>\u81ea\u8eab\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u305f\u63d0\u6848\u3092\u30bf\u30a4\u30df\u30f3\u30b0\u3088\u304f\u53d7\u3051\u3089\u308c\u308b<\/h3>\n<p>\u81ea\u8eab\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u305f\u63d0\u6848\u3092\u30bf\u30a4\u30df\u30f3\u30b0\u3088\u304f\u53d7\u3051\u3089\u308c\u308b\u4f8b\u3068\u3057\u3066\u3001\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<br \/>\n\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb\u3067\u306f\u3001\u4f8b\u3048\u3070\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30b7\u30ca\u30ea\u30aa\u306b\u6cbf\u3063\u3066\u5546\u54c1\u8cfc\u5165\u3078\u306e\u8a98\u5c0e\u3092\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<div class=\"box\">\n<p><strong>\uff1c\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb\u3092\u4f7f\u3063\u305f\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u4f8b\uff1e<\/strong><br \/>\n1. \u9867\u5ba2\u304c\u8cc7\u6599\u8acb\u6c42\u3092\u3057\u305f\u5f8c\u306b\u4f01\u696d\u304c\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u3092\u9001\u308b<br \/>\n2. \u4f01\u696d\u306f\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u898b\u3066\u3001\u3055\u307e\u3056\u307e\u306a\u8ab2\u984c\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092URL\u30ea\u30f3\u30af\u5148\u3067\u63d0\u4f9b<br \/>\n3. \u4f01\u696d\u306f\u3001\u9867\u5ba2\u304c\u95b2\u89a7\u3057\u305f\u60c5\u5831\u306e\u5185\u5bb9\u304b\u3089\u3001\u9867\u5ba2\u304c\u62b1\u3048\u308b\u8ab2\u984c\u3092\u660e\u78ba\u5316<br \/>\n4. \u305d\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u5f79\u7acb\u3064\u81ea\u793e\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u4f01\u696d\u304c\u7d39\u4ecb\u3059\u308b<\/p>\n<\/div>\n<p>\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u9867\u5ba2\u5074\u304b\u3089\u898b\u308b\u3068\u3001\u81ea\u3089\u63a2\u3055\u305a\u3068\u3082\u8ab2\u984c\u89e3\u6c7a\u306e\u305f\u3081\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3066\u3082\u3089\u3048\u3001\u8981\u671b\u30fb\u8981\u6c42\u306b\u304b\u306a\u3063\u305f\u5546\u54c1\u3092\u8fc5\u901f\u306b\u898b\u3064\u3051\u3089\u308c\u308b\u3068\u3044\u3046\u3053\u3068\u3002<br \/>\n\u305d\u3046\u306a\u308b\u305f\u3081\u306b\u306f\u3001\u30b7\u30ca\u30ea\u30aa\u304c\u6700\u9069\u5316\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u304c\u91cd\u8981\u3068\u306a\u308b\u306e\u3067\u3059\u304c\u3001CRM\u3092\u4e0a\u624b\u306b\u6d3b\u7528\u3059\u308c\u3070\u3001\u3053\u3046\u3057\u305f\u9867\u5ba2\u3068\u5546\u54c1\u306e\u30de\u30c3\u30c1\u30f3\u30b0\u3092\u5186\u6ed1\u306b\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb\u3068\u540c\u69d8\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u3001\u55b6\u696d\u6d3b\u52d5\u3067\u884c\u3046\u3053\u3068\u3082\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u9867\u5ba2\u884c\u52d5\u306b\u5408\u308f\u305b\u3066\u30bf\u30a4\u30df\u30f3\u30b0\u3088\u304f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u56f3\u308c\u3070\u3001\u9867\u5ba2\u306f\u60c5\u5831\u3092\u5f97\u305f\u3044\u3068\u304d\u306b\u9069\u5207\u306a\u63d0\u6848\u3092\u53d7\u3051\u3089\u308c\u305f\u3068\u611f\u3058\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30c8\u30e9\u30d6\u30eb\u306e\u969b\u306b\u8fc5\u901f\u304b\u3064\u7684\u78ba\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u308b<\/h3>\n<p>\u5546\u54c1\u8cfc\u5165\u5f8c\u306a\u3069\u306b\u4f55\u3089\u304b\u306e\u30c8\u30e9\u30d6\u30eb\u304c\u767a\u751f\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u9023\u7d61\u3057\u305f\u3068\u304d\u3001\u9867\u5ba2\u304c\u3053\u308c\u307e\u3067\u306e\u7d4c\u7def\u3084\u72b6\u6cc1\u3092\u3059\u3079\u3066\u4e00\u304b\u3089\u8aac\u660e\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3068\u3057\u305f\u3089\u3001\u304b\u306a\u308a\u306e\u8ca0\u62c5\u3092\u3057\u3044\u3089\u308c\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001CRM\u306b\u3088\u3063\u3066\u9867\u5ba2\u60c5\u5831\u304c\u3057\u3063\u304b\u308a\u3068\u7ba1\u7406\u3055\u308c\u3066\u3044\u308c\u3070\u3001\u4f01\u696d\u306f\u72b6\u6cc1\u306e\u628a\u63e1\u3092\u8fc5\u901f\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u3001\u9867\u5ba2\u306f\u3059\u3079\u3066\u306e\u8aac\u660e\u3092\u305b\u305a\u3068\u3082\u3001\u7684\u78ba\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u307e\u3059\u3002<\/p>\n<h3>\u62c5\u5f53\u8005\u304c\u5909\u308f\u3063\u3066\u3082\u540c\u69d8\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3089\u308c\u308b<\/h3>\n<p>\u3053\u308c\u307e\u3067\u3001\u9577\u3089\u304f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u3063\u3066\u304d\u305f\u55b6\u696d\u62c5\u5f53\u8005\u304c\u7570\u52d5\u306a\u3069\u3067\u62c5\u5f53\u3092\u96e2\u308c\u308b\u3068\u3044\u3046\u72b6\u6cc1\u306f\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u4e0d\u5b89\u304c\u751f\u3058\u308b\u3082\u306e\u3067\u3059\u3002\u3057\u304b\u3057\u3001CRM\u3067\u9867\u5ba2\u60c5\u5831\u304c\u7ba1\u7406\u3055\u308c\u3066\u3044\u308c\u3070\u3001\u5f8c\u4efb\u306e\u62c5\u5f53\u8005\u304b\u3089\u3082\u4ee5\u524d\u3068\u5909\u308f\u3089\u306a\u3044\u30af\u30aa\u30ea\u30c6\u30a3\u30fc\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3089\u308c\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n<h2>CRM\u5c0e\u5165\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\u30fb\u6ce8\u610f\u70b9<\/h2>\n<p>CRM\u5c0e\u5165\u306b\u306f\u30e1\u30ea\u30c3\u30c8\u304c\u591a\u3044\u3067\u3059\u304c\u3001\u5c0e\u5165\u306b\u95a2\u3059\u308b\u30c7\u30e1\u30ea\u30c3\u30c8\u3084\u6ce8\u610f\u70b9\u306b\u3064\u3044\u3066\u3082\u78ba\u8a8d\u306f\u3057\u3066\u304a\u304d\u305f\u3044\u3068\u3053\u308d\u3002\u3053\u3053\u3067\u306f\u3001CRM\u5c0e\u5165\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u307e\u3048\u3082\u3063\u3066\u77e5\u3063\u3066\u304a\u304f\u3079\u304d\u3053\u3068\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u521d\u671f\u8cbb\u7528\u30fb\u6708\u984d\u8cbb\u7528\u304c\u767a\u751f\u3059\u308b<\/h3>\n<p>CRM\u306e\u4e3b\u6d41\u3068\u306a\u3063\u3066\u3044\u308b\u30af\u30e9\u30a6\u30c9\u578b\u3067\u306f\u3001\u5c0e\u5165\u306b\u3042\u305f\u3063\u3066\u521d\u671f\u8cbb\u7528\u3068\u6708\u984d\u8cbb\u7528\u304c\u767a\u751f\u3057\u307e\u3059\u3002\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\uff08\u30d1\u30c3\u30b1\u30fc\u30b8\uff09\u306e\u5834\u5408\u306f\u30d1\u30c3\u30b1\u30fc\u30b8\u8cfc\u5165\u8cbb\u7528\u3068\u30e9\u30a4\u30bb\u30f3\u30b9\u767a\u884c\u6599\u91d1\u3001\u30b5\u30fc\u30d0\u306e\u8a2d\u7f6e\u8cbb\u7528\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u4fdd\u5b88\u3059\u308b\u305f\u3081\u306e\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u306a\u3069\u304c\u5fc5\u8981\u3067\u3059\u3002\u4e00\u822c\u7684\u306b\u306f\u30af\u30e9\u30a6\u30c9\u578b\u3088\u308a\u3082\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u306e\u307b\u3046\u304c\u8cbb\u7528\u306f\u304b\u304b\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3044\u305a\u308c\u306b\u305b\u3088\u3001CRM\u306e\u5c0e\u5165\u524d\u306b\u306f\u8cbb\u7528\u5bfe\u52b9\u679c\u306b\u3064\u3044\u3066\u306e\u691c\u8a0e\u304c\u5fc5\u8981\u3067\u3059\u3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\/>\n\u305d\u306e\u62c5\u5f53\u8005\u304c\u3001CRM\u5c0e\u5165\u306b\u3042\u305f\u3063\u3066\u73fe\u72b6\u306e\u9867\u5ba2\u60c5\u5831\u3092\u3069\u306e\u3088\u3046\u306b\u7d71\u5408\u3057\u3001\u9867\u5ba2\u60c5\u5831\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u69cb\u7bc9\u3059\u308b\u304b\u3092\u691c\u8a0e\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u305d\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u3082\u3068\u306b\u3001\u9867\u5ba2\u60c5\u5831\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u306e\u65bd\u7b56\u3078\u3068\u3064\u306a\u3052\u308b\u4ed5\u7d44\u307f\u3082\u4f5c\u3063\u3066\u3044\u304b\u306a\u304f\u3066\u306f\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u521d\u3081\u3066CRM\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3001\u3053\u3046\u3057\u305f\u4f5c\u696d\u3092\u3059\u3079\u3066\u793e\u5185\u306e\u4eba\u7684\u30ea\u30bd\u30fc\u30b9\u3092\u4f7f\u3063\u3066\u5b9f\u65bd\u3059\u308b\u306e\u306f\u5bb9\u6613\u306a\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u5834\u5408\u306f\u3001\u30d9\u30f3\u30c0\u30fc\u304b\u3089\u5c0e\u5165\u306b\u969b\u3057\u3066\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u3042\u308b\u304b\u3069\u3046\u304b\u304c\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u306b\u306a\u308a\u307e\u3059\u3002\u30d9\u30f3\u30c0\u30fc\u306b\u3088\u3063\u3066\u306f\u3001\u521d\u671f\u8a2d\u5b9a\u306e\u4ee3\u884c\u306a\u3069\u3082\u884c\u3063\u3066\u3044\u308b\u306e\u3067\u78ba\u8a8d\u3092\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u3059\u3050\u306b\u58f2\u4e0a\u5411\u4e0a\u306a\u3069\u306e\u52b9\u679c\u304c\u73fe\u308c\u308b\u308f\u3051\u3067\u306f\u306a\u3044<\/h3>\n<p>CRM\u306b\u3088\u308b\u9867\u5ba2\u7ba1\u7406\u3068\u305d\u308c\u306b\u3082\u3068\u3065\u304f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u679c\u306f\u3001\u3059\u3050\u3055\u307e\u58f2\u4e0a\u5411\u4e0a\u306a\u3069\u306e\u7d50\u679c\u306b\u8868\u308c\u308b\u3068\u3044\u3046\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u3070\u3089\u304f\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u55b6\u696d\u6d3b\u52d5\u306e\u4ed5\u7d44\u307f\u3065\u304f\u308a\u3084\u6700\u9069\u5316\u306e\u305f\u3081\u306e\u8a66\u884c\u932f\u8aa4\u304c\u7d9a\u304f\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<p>\u307e\u305f\u3001CRM\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u3066\u3001\u5f90\u3005\u306b\u58f2\u4e0a\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3066\u3044\u304f\u3053\u3068\u3092\u4e3b\u306a\u76ee\u7684\u3068\u3057\u3066\u3044\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u7d50\u679c\u304c\u51fa\u308b\u307e\u3067\u306b\u306f\u30bf\u30a4\u30e0\u30e9\u30b0\u3082\u751f\u3058\u307e\u3059\u3002\u660e\u78ba\u306a\u52b9\u679c\u304c\u5f97\u3089\u308c\u308b\u307e\u3067\u306b\u6570\u304b\u6708\u304b\u304b\u308b\u3053\u3068\u3082\u3042\u308b\u3068\u3044\u3046\u3053\u3068\u3092\u5ff5\u982d\u306b\u7f6e\u3044\u3066\u3001\u5c0e\u5165\u3092\u9032\u3081\u308b\u5fc5\u8981\u304c\u3042\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p><a href=\"https:\/\/form.synergy-marketing.co.jp\/webapp\/form\/18784_mubb_10\/index.do?code=crm_7failures\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14876\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_crm_7failures.png\" alt=\"CRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306b\u6c17\u3092\u4ed8\u3051\u308b\u3079\u304d\u3053\u3068\u3092\u307e\u3068\u3081\u305f\u8cc7\u6599\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u30d5\u30a9\u30fc\u30e0\" width=\"750\" height=\"140\" srcset=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_crm_7failures.png 750w, https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/blogbnr_crm_7failures-230x43.png 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/p>\n<h2>CRM\u3092\u9078\u3076\u969b\u306b\u62bc\u3055\u3048\u3066\u304a\u304d\u305f\u30444\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>\u6700\u5f8c\u306b\u3001CRM\u3092\u9078\u3076\u969b\u306b\u62bc\u3055\u3048\u3066\u304a\u304d\u305f\u3044\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002\u4e0b\u8a18\u306b4\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u6319\u3052\u307e\u3057\u305f\u306e\u3067\u3001\u3072\u3068\u3064\u305a\u3064\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u76ee\u7684\u306b\u5408\u3063\u305f\u6a5f\u80fd\u304c\u3042\u308b\u304b<\/h3>\n<p>\u81ea\u793e\u306e\u696d\u52d9\u76ee\u7684\u306b\u5408\u3063\u305f\u6a5f\u80fd\u304c\u3042\u308b\u304b\u3069\u3046\u304b\u306f\u3001\u6700\u3082\u614e\u91cd\u306b\u78ba\u304b\u3081\u3066\u304a\u304f\u3079\u304d\u70b9\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u306f\u3001\u4e8b\u524d\u306b\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u306a\u3069\u3092\u5229\u7528\u3057\u3001\u3057\u3063\u304b\u308a\u3068\u6a5f\u80fd\u3092\u78ba\u8a8d\u3059\u308b\u306e\u304c\u7c21\u5358\u304b\u3064\u6709\u52b9\u3067\u3059\u3002<\/p>\n<h3>\u81ea\u793e\u306b\u3068\u3063\u3066\u4f7f\u3044\u3084\u3059\u3044\u30c4\u30fc\u30eb\u304b<\/h3>\n<p>\u64cd\u4f5c\u65b9\u6cd5\u304c\u76f4\u611f\u7684\u306b\u308f\u304b\u308b\u304b\u5426\u304b\u3001\u5c11\u3057\u8907\u96d1\u306a\u3053\u3068\u3092\u3057\u305f\u3044\u3068\u304d\u3082\u308f\u304b\u308a\u3084\u3059\u3044\u30de\u30cb\u30e5\u30a2\u30eb\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u304b\u3068\u3044\u3063\u305f\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u306b\u3064\u3044\u3066\u3082\u78ba\u8a8d\u304c\u5fc5\u8981\u3067\u3059\u3002\u5b9f\u969b\u306b\u30c4\u30fc\u30eb\u3092\u4f7f\u3046\u4eba\u306e\u77e5\u8b58\u3084\u6163\u308c\u308b\u307e\u3067\u306e\u671f\u9593\u306f\u4eba\u305d\u308c\u305e\u308c\u7570\u306a\u308b\u305f\u3081\u3001\u81ea\u793e\u306e\u793e\u54e1\u306b\u3068\u3063\u3066\u4f7f\u3044\u3084\u3059\u3044CRM\u3067\u3042\u308b\u304b\u3092\u78ba\u8a8d\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30b5\u30dd\u30fc\u30c8\u306f\u5341\u5206\u304b<\/h3>\n<p>\u5c0e\u5165\u5f8c\u30b5\u30dd\u30fc\u30c8\u306f\u3082\u3061\u308d\u3093\u3001\u691c\u8a0e\u4e2d\u306e\u6bb5\u968e\u3067\u3082\u30d9\u30f3\u30c0\u30fc\u304c\u5177\u4f53\u7684\u306a\u904b\u7528\u65b9\u6cd5\u306a\u3069\u306b\u3064\u3044\u3066\u76f8\u8ac7\u306b\u306e\u3063\u3066\u304f\u308c\u308b\u3068\u5c0e\u5165\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u307f\u307e\u3059\u3002\u793e\u5185\u306e\u4eba\u7684\u30ea\u30bd\u30fc\u30b9\u304c\u8db3\u308a\u306a\u3044\u5834\u5408\u306b\u306f\u3001\u6709\u511f\u3067\u3042\u3063\u3066\u3082\u521d\u671f\u8a2d\u5b9a\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u304c\u5229\u7528\u3067\u304d\u308c\u3070\u4fbf\u5229\u3067\u3059\u3002<\/p>\n<h3>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u306f\u4e07\u5168\u304b<\/h3>\n<p>CRM\u304c\u6271\u3046\u9867\u5ba2\u60c5\u5831\u306f\u3001\u4e07\u4e00\u6f0f\u3048\u3044\u306a\u3069\u304c\u8d77\u304d\u308b\u3068\u4f01\u696d\u306e\u4fe1\u7528\u554f\u984c\u306b\u3082\u767a\u5c55\u3057\u304b\u306d\u307e\u305b\u3093\u3002\u7279\u306b\u3001\u30af\u30e9\u30a6\u30c9\u578b\u306eCRM\u306e\u5834\u5408\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u5074\u3067\u5f37\u56fa\u306a\u5bfe\u7b56\u304c\u8b1b\u3058\u3089\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u304c\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002<br \/>\n\u30c4\u30fc\u30eb\u306e\u30a2\u30af\u30bb\u30b9\u5236\u9650\u3084\u6a29\u9650\u8a2d\u5b9a\u3001\u5e38\u6642\u6697\u53f7\u5316\u901a\u4fe1\u3001\u4e0d\u6b63\u4fb5\u5165\u30fb\u30de\u30eb\u30a6\u30a7\u30a2\u5bfe\u7b56\u3001\u969c\u5bb3\u767a\u751f\u6642\u3092\u60f3\u5b9a\u3057\u305f\u5197\u9577\u6027\u306e\u78ba\u4fdd\u306a\u3069\u306e\u5bfe\u7b56\u304c\u4e07\u5168\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h2>CRM\u6d3b\u7528\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16155\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/432_image04.png\" alt=\"CRM\u6226\u7565\u3092\u5b9f\u8df5\u3059\u308b\u305f\u3081\u306e\u624b\u9806\u30fb\u30b9\u30c6\u30c3\u30d7\" width=\"750\" height=\"456\" srcset=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/432_image04.png 750w, https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/432_image04-230x140.png 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>CRM\u6226\u7565\u3092\u5b9f\u8df5\u3059\u308b\u305f\u3081\u306e\u624b\u9806\u30fb\u30b9\u30c6\u30c3\u30d7\u3092\u3001\u4ee5\u4e0b\u306e5\u3064\u306b\u5206\u3051\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u5c0e\u5165\u306e\u76ee\u7684\u3068KPI\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u30bf\u30fc\u30b2\u30c3\u30c8\u306e\u30da\u30eb\u30bd\u30ca\u3092\u7b56\u5b9a\u3059\u308b<\/li>\n<li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b<\/li>\n<li>CRM\u30b7\u30b9\u30c6\u30e0\u306e\u9078\u5b9a\u3068\u5c0e\u5165\u3092\u884c\u3046<\/li>\n<li>PDCA\u3092\u56de\u3057\u306a\u304c\u3089\u904b\u7528\u3059\u308b<\/li>\n<\/ul>\n<h3>\u5c0e\u5165\u306e\u76ee\u7684\u3068KPI\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p>\u307e\u305a\u306f\u3001CRM\u6226\u7565\u3092\u5c0e\u5165\u3059\u308b\u76ee\u7684\u3068\u3001\u6210\u679c\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306e<a href=\"https:\/\/www.synergy-marketing.co.jp\/glossary\/kpi\/\" target=\"_blank\" rel=\"noopener\">KPI<\/a>\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002CRM\u6226\u7565\u306e\u76ee\u7684\u306f\u3001\u57fa\u672c\u7684\u306b\u306f\u300c\u5229\u76ca\u306e\u5411\u4e0a\u300d\u3068\u306a\u308b\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u305d\u3053\u306b\u81f3\u308b\u307e\u3067\u306e\u904e\u7a0b\u3068\u306a\u308bKPI\u306f\u696d\u7a2e\u3084\u30b8\u30e3\u30f3\u30eb\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u3001\u304a\u304a\u3080\u306d\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u8003\u3048\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<table class=\"table-default table-vertical-xs\">\n<tbody>\n<tr>\n<th>\u9867\u5ba2\u7dad\u6301\u7387\u30fb\u96e2\u53cd\u7387<\/th>\n<td>\u7d99\u7d9a\u3057\u3066\u5951\u7d04\u3059\u308b\u9867\u5ba2\u3068\u3001\u89e3\u7d04\u3057\u305f\u9867\u5ba2\u306e\u5272\u5408<\/td>\n<\/tr>\n<tr>\n<th>\u30b3\u30fc\u30eb\u6570\u30fb\u30e1\u30fc\u30eb\u6570<\/th>\n<td>CRM\u306e\u904e\u7a0b\u3067\u884c\u3063\u305f\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u306e\u4ef6\u6570<\/td>\n<\/tr>\n<tr>\n<th>\u30a2\u30c3\u30d7\u30bb\u30eb\u7387<\/th>\n<td>\u3088\u308a\u9ad8\u984d\u306a\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u3057\u305f\u5272\u5408<\/td>\n<\/tr>\n<tr>\n<th>\u30af\u30ed\u30b9\u30bb\u30eb\u7387<\/th>\n<td>\u95a2\u9023\u5546\u54c1\u3092\u63d0\u6848\u3057\u3066\u8cfc\u5165\u306b\u3064\u306a\u304c\u3063\u305f\u5272\u5408<\/td>\n<\/tr>\n<tr>\n<th>CS<\/th>\n<td>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u793a\u3059\u6307\u6a19<\/td>\n<\/tr>\n<tr>\n<th>NPS<\/th>\n<td>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3092\u793a\u3059\u6307\u6a19<\/td>\n<\/tr>\n<tr>\n<th>LTV<\/th>\n<td>\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\u3092\u793a\u3059\u6307\u6a19<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u4f8b\u3048\u3070\u3001\u300c3\u304b\u6708\u3067\u9867\u5ba2\u96e2\u53cd\u7387\u309270%\u304b\u308950%\u306b\u4e0b\u3052\u308b\u300d\u306a\u3069\u306eKPI\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002\u9069\u5207\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u65bd\u7b56\u306e\u9014\u4e2d\u7d4c\u904e\u3092\u8a55\u4fa1\u3057\u3066\u3001\u9069\u5207\u306a\u52b9\u679c\u691c\u8a3c\u3068\u8ecc\u9053\u4fee\u6b63\u304c\u884c\u3048\u307e\u3059\u3002<\/p>\n<h3>\u30bf\u30fc\u30b2\u30c3\u30c8\u306e\u30da\u30eb\u30bd\u30ca\u3092\u7b56\u5b9a\u3059\u308b<\/h3>\n<p>\u5c0e\u5165\u76ee\u7684\u3068KPI\u304c\u5b9a\u307e\u3063\u305f\u3089\u3001CRM\u6226\u7565\u306e\u300c\u30da\u30eb\u30bd\u30ca\u300d\u3092\u7b56\u5b9a\u3057\u307e\u3059\u3002\u30da\u30eb\u30bd\u30ca\u3068\u306f\u3001\u81ea\u793e\u306e\u5178\u578b\u7684\u306a\u9867\u5ba2\u50cf\u3092\u6307\u3057\u307e\u3059\u3002\u5358\u306a\u308b\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u3068\u306f\u7570\u306a\u308a\u3001\u5e74\u9f62\u3084\u5c45\u4f4f\u5730\u3068\u3044\u3063\u305f\u5c5e\u6027\u304b\u3089\u3001\u8077\u696d\u3084\u8da3\u5473\u55dc\u597d\u307e\u3067\u7d30\u304b\u304f\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>CRM\u6226\u7565\u306f\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u91cd\u8996\u3057\u305f\u3082\u306e\u306a\u306e\u3067\u3001\u300c\u81ea\u793e\u306e\u9867\u5ba2\u306f\u3069\u306e\u3088\u3046\u306a\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u308b\u304b\u300d\u300c\u3069\u306e\u3088\u3046\u306a\u4eba\u304c\u81ea\u793e\u5546\u6750\u3092\u5fc5\u8981\u3068\u3059\u308b\u304b\u300d\u306a\u3069\u3001\u9867\u5ba2\u8d77\u70b9\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u601d\u8003\u304c\u5fc5\u9808\u3067\u3059\u3002\u30da\u30eb\u30bd\u30ca\u3092\u7b56\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u3042\u305f\u304b\u3082\u305d\u3053\u306b\u4e00\u4eba\u306e\u9867\u5ba2\u304c\u3044\u308b\u304b\u306e\u3088\u3046\u306b\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u8003\u3048\u65b9\u304c\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u305f\u3060\u3057BtoB\u30d3\u30b8\u30cd\u30b9\u306e\u5834\u5408\u306f\u3001\u6c7a\u88c1\u306e\u904e\u7a0b\u3067\u8907\u6570\u306e\u62c5\u5f53\u8005\u304c\u95a2\u4e0e\u3059\u308b\u305f\u3081\u3001BtoC\u3068\u540c\u3058\u624b\u6cd5\u3067\u306e\u30da\u30eb\u30bd\u30ca\u7b56\u5b9a\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u300c\u7d44\u7e54\u306e\u30da\u30eb\u30bd\u30ca\u300d\u3068\u300c\u8907\u6570\u306e\u30ad\u30fc\u30d1\u30fc\u30bd\u30f3\u306e\u30da\u30eb\u30bd\u30ca\u300d\u3092\u5206\u3051\u3066\u3001\u591a\u89d2\u7684\u306a\u30da\u30eb\u30bd\u30ca\u3092\u7528\u610f\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<h3>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b<\/h3>\n<p>\u30da\u30eb\u30bd\u30ca\u306e\u7b56\u5b9a\u5f8c\u306f\u3001\u300c<a href=\"https:\/\/www.synergy-marketing.co.jp\/glossary\/customer-journey\/\" target=\"_blank\" rel=\"noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7<\/a>\u300d\u3092\u4f5c\u6210\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u300d\u3068\u306f\u3001\u81ea\u793e\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u9867\u5ba2\u304c\u8a8d\u77e5\u3057\u3001\u8cfc\u5165\u30fb\u30ea\u30d4\u30fc\u30c8\u306b\u81f3\u308b\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6307\u3057\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u56f3\u5f0f\u3067\u53ef\u8996\u5316\u3057\u305f\u3082\u306e\u3092\u3001\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u300d\u3068\u547c\u3073\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u898b\u308b\u3068\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3084\u5fc3\u7406\u3001\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002\u30d5\u30a7\u30fc\u30ba\u3054\u3068\u306b\u9867\u5ba2\u304c\u3069\u3093\u306a\u60c5\u5831\u3092\u671b\u3080\u304b\u3001\u4f55\u3092\u8003\u3048\u3066\u3069\u3046\u52d5\u304f\u304b\u304c\u5206\u304b\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u30d5\u30a7\u30fc\u30ba\u306b\u5fdc\u3058\u305f\u65bd\u7b56\u3092\u884c\u3044\u3001\u9867\u5ba2\u76ee\u7dda\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u306a\u304a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u304a\u308a\u307e\u3059\u306e\u3067\u3054\u53c2\u8003\u306b\u306a\u3055\u3063\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"box\">\n<div class=\"row\">\n<div class=\"col-md-3 col-sm-4 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/what_is_customer_journey\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/429_eyecatch.png\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3068\u306f\uff1f\u91cd\u8981\u306a\u7406\u7531\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u4f5c\u6210\u65b9\u6cd5\u3092\u89e3\u8aac\" \/><\/a><\/div>\n<div class=\"col-md-9 col-sm-8 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/what_is_customer_journey\" target=\"_blank\" rel=\"noopener\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3068\u306f\uff1f\u91cd\u8981\u306a\u7406\u7531\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u4f5c\u6210\u65b9\u6cd5\u3092\u89e3\u8aac<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<h3>CRM\u30b7\u30b9\u30c6\u30e0\u306e\u9078\u5b9a\u3068\u5c0e\u5165\u3092\u884c\u3046<\/h3>\n<p>CRM\u6226\u7565\u3092\u5b9f\u65bd\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u3055\u307e\u3056\u307e\u306a\u60c5\u5831\u3092\u53ce\u96c6\u30fb\u7ba1\u7406\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u81a8\u5927\u306a\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u624b\u4f5c\u696d\u3067\u6271\u3046\u3053\u3068\u306f\u56f0\u96e3\u306a\u306e\u3067\u3001CRM\u306b\u7279\u5316\u3057\u305f\u300cCRM\u30b7\u30b9\u30c6\u30e0\u300d\u306e\u5c0e\u5165\u304c\u5fc5\u9808\u3067\u3059\u3002\u305f\u3060\u3057\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306f\u5404\u793e\u304b\u3089\u591a\u69d8\u306a\u88fd\u54c1\u304c\u51fa\u3066\u3044\u308b\u305f\u3081\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u610f\u8b58\u3057\u3066\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li>\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u304b<\/li>\n<li>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u30b5\u30dd\u30fc\u30c8\u304c\u4e07\u5168\u304b<\/li>\n<li>\u307b\u304b\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3067\u304d\u308b\u304b<\/li>\n<li>\u5f93\u696d\u54e1\u306b\u3068\u3063\u3066\u6271\u3044\u3084\u3059\u3044\u304b<\/li>\n<\/ul>\n<p>\u9069\u5207\u306aCRM\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u57fa\u672c\u7684\u306a\u60c5\u5831\u3084\u5c5e\u6027\u306f\u3082\u3061\u308d\u3093\u3001Web\u4e0a\u306e\u9867\u5ba2\u884c\u52d5\u3084\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u30c7\u30fc\u30bf\u3092\u30b7\u30b9\u30c6\u30e0\u3067\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u84c4\u7a4d\u3057\u305f\u30c7\u30fc\u30bf\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001EC\u30b5\u30a4\u30c8\u30fbSNS\u30fb\u30e1\u30fc\u30eb\u914d\u4fe1\u306a\u3069\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u6700\u9069\u5316\u3057\u3001\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u65bd\u7b56\u306e\u5c55\u958b\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>PDCA\u3092\u56de\u3057\u306a\u304c\u3089\u904b\u7528\u3059\u308b<\/h3>\n<p>CRM\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u305f\u3089\u3001\u5b9f\u969b\u306b\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u84c4\u7a4d\u30fb\u6d3b\u7528\u3092\u884c\u3044\u3001CRM\u6226\u7565\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002\u305f\u3060\u3057\u3001CRM\u6226\u7565\u306f\u6700\u521d\u304b\u3089\u3059\u3079\u3066\u304c\u3046\u307e\u304f\u3044\u304f\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5f53\u521d\u306e\u60f3\u5b9a\u3069\u304a\u308a\u306b\u9032\u307e\u306a\u3044\u3053\u3068\u3084\u3001\u671f\u5f85\u3057\u305f\u307b\u3069\u306e\u7d50\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001CRM\u6226\u7565\u306f\u3059\u3050\u7d50\u679c\u304c\u51fa\u308b\u3082\u306e\u3067\u3082\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u305d\u308c\u3092\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u307e\u3067\u3001\u4e00\u5b9a\u306e\u671f\u9593\u3092\u8981\u3059\u308b\u3053\u3068\u304c\u7406\u7531\u3067\u3059\u3002\u300c\u4e2d\u9577\u671f\u7684\u306a\u8996\u91ce\u300d\u3067\u3001CRM\u6226\u7565\u3092\u904b\u7528\u3059\u308b\u3068\u3044\u3046\u610f\u8b58\u3082\u5fc5\u8981\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>CRM\u6226\u7565\u306e\u6210\u679c\u3092\u51fa\u3059\u305f\u3081\u306b\u306f\u3001\u3042\u3089\u304b\u3058\u3081\u8a2d\u5b9a\u3057\u305fKPI\u306e\u6570\u5024\u3092\u5206\u6790\u3057\u3066\u3001\u65bd\u7b56\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u76ee\u6a19\u3068\u5b9f\u6e2c\u5024\u306b\u5dee\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u6226\u7565\u306e\u65b9\u5411\u6027\u3092\u898b\u76f4\u3057\u3066\u6539\u5584\u7b56\u3092\u8b1b\u3058\u307e\u3057\u3087\u3046\u3002\u3053\u306e\u8a08\u753b\u30fb\u5b9f\u65bd\u30fb\u691c\u8a3c\u30fb\u6539\u5584\u306ePDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3057\u7d9a\u3051\u308b\u3053\u3068\u3067\u3001CRM\u6226\u7565\u306e\u6210\u679c\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002\u6226\u7565\u3092\u3082\u3068\u306b\u3057\u305f\u5177\u4f53\u7684\u306aCRM\u65bd\u7b56\u306e\u9032\u3081\u65b9\u306b\u3064\u3044\u3066\u306f\u3001\u30d6\u30ed\u30b0\u8a18\u4e8b\u300c<a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/crm_for_customer_satisfaction\" target=\"_blank\" rel=\"noopener\">CRM\u65bd\u7b56\u306f\u3069\u3046\u9032\u3081\u308b\uff1f\u304a\u3059\u3059\u3081\u306e\u5177\u4f53\u7b56\u3084\u6210\u529f\u306b\u304a\u3051\u308b\u30dd\u30a4\u30f3\u30c8\u3092\u4e8b\u4f8b\u4ed8\u304d\u3067\u89e3\u8aac\uff01<\/a>\u300d\u3082\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h2>CRM\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u305f\u5f0a\u793e\u304a\u5ba2\u69d8\u306e\u4e8b\u4f8b<\/h2>\n<h3>\u521d\u3081\u3066\u306e\u30b7\u30ca\u30ea\u30aa\u914d\u4fe1\u3067\u958b\u5c01\u738750\uff05\u4ee5\u4e0a\u3092\u5b9f\u73fe\uff01 \u682a\u5f0f\u4f1a\u793eCARTA COMMUNICATIONS\u69d8\u306e\u4e8b\u4f8b<\/h3>\n<p>\u5a92\u4f53\u793e\u3068\u5e83\u544a\u4ee3\u7406\u5e97\u306e\u9593\u306b\u7acb\u3061\u3001\u30e1\u30c7\u30a3\u30a2\u30ec\u30c3\u30d7\u4e8b\u696d\u3092\u5c55\u958b\u3057\u3066\u3044\u308b\u682a\u5f0f\u4f1a\u793eCARTA COMMUNICATIONS\u69d8\u3002\u30b3\u30ed\u30ca\u798d\u306b\u306a\u308a\u3001\u65b0\u3057\u3044\u53d6\u308a\u7d44\u307f\u306e1\u3064\u3068\u3057\u3066\u3001BtoB\u4f01\u696d\u5411\u3051\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u3067\u304d\u308b\u4ed5\u7d44\u307f\u3092\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u767a\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u4eca\u307e\u3067\u3068\u7570\u306a\u308b\u30b5\u30fc\u30d3\u30b9\u5f62\u614b\u306e\u8a8d\u77e5\u62e1\u5927\u3092\u76ee\u7684\u3068\u3057\u3066\u65b0\u3057\u3044\u4f01\u696d\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u5fc5\u8981\u3068\u306a\u3063\u305f\u305f\u3081\u3001\u307e\u305a\u306f\u5171\u50ac\u30bb\u30df\u30ca\u30fc\u3092\u5b9f\u65bd\u3002\u305d\u3053\u304b\u3089\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u6d3b\u52d5\u3092\u59cb\u3081\u308b\u305f\u3081\u306b\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3001\u5229\u7528\u3057\u305f\u3044\u6a5f\u80fd\u3060\u3051\u3092\u9078\u3093\u3067\u5951\u7d04\u3067\u304d\u308b\u300cSynergy!\u300d\u3092\u9078\u3093\u3067\u3044\u305f\u3060\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u300cSynergy!\u300d\u306e\u30b7\u30ca\u30ea\u30aa\u30e1\u30fc\u30eb\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u305f\u7d50\u679c\u3001\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u738751.9\uff05\u3001\u914d\u4fe1\u306b\u5bfe\u3059\u308b\u30af\u30ea\u30c3\u30af\u738717.7\uff05\u3068\u9ad8\u3044\u53cd\u5fdc\u7387\u3092\u9054\u6210\u3002\u521d\u3081\u3066\u76f4\u63a5\u63a5\u70b9\u3092\u6301\u3063\u305f\u304a\u5ba2\u69d8\u306b\u3082\u3001\u300c\u3088\u304f\u30e1\u30fc\u30eb\u3092\u9001\u3063\u3066\u304f\u308c\u308bCCI\u306e\u65b9\u3067\u3059\u306d\u300d\u3068\u3044\u3046\u53cd\u5fdc\u3092\u3044\u305f\u3060\u304f\u306a\u3069\u3001\u8a8d\u77e5\u62e1\u5927\u306b\u3064\u306a\u304c\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u30b7\u30ca\u30ea\u30aa\u30e1\u30fc\u30eb\u306e\u53d6\u308a\u7d44\u307f\u8a73\u7d30\u306a\u3069\u3001\u6c17\u306b\u306a\u308b\u65b9\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"box\">\n<div class=\"row\">\n<div class=\"col-md-3 col-sm-4 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/showcase\/cci\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/wp\/wp-content\/uploads\/logo_cci.png\" alt=\"\u3010\u4e8b\u4f8b\u3011\u682a\u5f0f\u4f1a\u793eCARTA COMMUNICATIONS\u69d8\uff5c\u521d\u3081\u3066\u306e\u30b7\u30ca\u30ea\u30aa\u914d\u4fe1\u3002\u958b\u5c01\u738750\uff05\u3092\u8d85\u3048\u305fBtoB\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u3068\u306f\" \/><\/a><\/div>\n<div class=\"col-md-9 col-sm-8 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/showcase\/cci\/\" target=\"_blank\" rel=\"noopener\"><strong>\u3010\u4e8b\u4f8b\u3011\u682a\u5f0f\u4f1a\u793eCARTA COMMUNICATIONS\u69d8\uff5c\u521d\u3081\u3066\u306e\u30b7\u30ca\u30ea\u30aa\u914d\u4fe1\u3002\u958b\u5c01\u738750\uff05\u3092\u8d85\u3048\u305fBtoB\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u3068\u306f<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<h3>\u300cWEB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u30bc\u30ed\u300d\u72b6\u614b\u304b\u3089CRM\u5c0e\u5165\u3057\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u4f53\u5236\u3092\u69cb\u7bc9\uff01\u30a4\u30f3\u30d5\u30a9\u30b3\u30e0\u69d8\u306e\u4e8b\u4f8b<\/h3>\n<p>ERP\u30d1\u30c3\u30b1\u30fc\u30b8\u300cGRANDIT\u300d\u3092\u8ca9\u58f2\u3059\u308b\u30a4\u30f3\u30d5\u30a9\u30b3\u30e0\u682a\u5f0f\u4f1a\u793e\u69d8\u3002\u5c02\u9580\u77e5\u8b58\u3092\u8981\u3059\u308b\u5546\u6750\u306e\u305f\u3081\u3001\u55b6\u696d4\u540d\u306e\u5c11\u6570\u7cbe\u92ed\u3067\u58f2\u4e0a\u306e\u62e1\u5927\u3092\u76ee\u6307\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u305d\u3053\u3067\u5f0a\u793e\u3088\u308a\u30ea\u30fc\u30c9\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u652f\u63f4\u3092\u3054\u63d0\u6848\u3002\u624b\u304c\u56de\u3089\u306a\u304b\u3063\u305f\u4fdd\u6709\u9867\u5ba2\u30ea\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u3001\u55b6\u696d\u304c\u624b\u3092\u304b\u3051\u305a\u306b\u9867\u5ba2\u306e\u80b2\u6210\u3084\u30db\u30c3\u30c8\u30ea\u30fc\u30c9\u306e\u9078\u5225\u304c\u3067\u304d\u308b\u4ed5\u7d44\u307f\u3092\u4e00\u7dd2\u306b\u4f5c\u308a\u3042\u3052\u307e\u3057\u305f\u3002<\/p>\n<p>\u307e\u305a\u306f\u30e1\u30fc\u30eb\u3067\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u5f15\u304d\u4e0a\u3052\u3092\u5b9f\u65bd\u3057\u3001\u30db\u30c3\u30c8\u30ea\u30fc\u30c9\u306e\u9078\u5225\u306b\u306fWeb\u30b5\u30a4\u30c8\u3067\u306e\u884c\u52d5\u5c65\u6b74\u3092\u5229\u7528\u3002\u904b\u7528\u304c\u8ecc\u9053\u306b\u306e\u308b\u307e\u3067\u5f0a\u793e\u55b6\u696d\u304c\u4f75\u8d70\u3057\u306a\u304c\u3089\u3082\u3001\u30b5\u30dd\u30fc\u30c8\u7d42\u4e86\u5f8c\u3082\u81ea\u793e\u3060\u3051\u3067\u5b89\u5b9a\u3057\u3066\u904b\u7528\u3057\u3066\u3044\u3051\u308b\u3088\u3046\u3001\u81ea\u7acb\u652f\u63f4\u578b\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u305d\u306e\u7d50\u679c\u3001\u81ea\u793e\u5185\u3060\u3051\u3067\u3082\u30db\u30c3\u30c8\u30ea\u30fc\u30c9\u306e\u5224\u5225\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306a\u3069\u3001\u52b9\u7387\u7684\u306a\u55b6\u696d\u6d3b\u52d5\u306e\u571f\u53f0\u4f5c\u308a\u306b\u6210\u529f\u3002\u5c55\u793a\u4f1a\u6765\u5834\u8005\u3078\u30e1\u30fc\u30eb\u914d\u4fe1\u3092\u5b9f\u65bd\u3057\u3001\u30e1\u30fc\u30eb\u306b\u53cd\u5fdc\u304c\u3042\u3063\u305f\u4eba\u3078\u30c6\u30ec\u30a2\u30dd\u3092\u884c\u3046\u3053\u3068\u3067\u30a2\u30dd\u738750%\u3068\u3044\u3046\u597d\u6210\u7e3e\u3092\u6b8b\u3059\u306a\u3069\u3001\u55b6\u696d\u52b9\u7387\u5316\u306b\u3064\u306a\u304c\u308b\u65bd\u7b56\u3092\u5b9f\u65bd\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u3069\u306e\u3088\u3046\u306b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u305f\u306e\u304b\u3001\u3088\u308a\u8a73\u7d30\u306a\u5185\u5bb9\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"box\">\n<div class=\"row\">\n<div class=\"col-md-3 col-sm-4 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/showcase\/infocom\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/wp\/wp-content\/uploads\/logo_infocom.gif\" alt=\"\u3010\u4e8b\u4f8b\u3011\u30a4\u30f3\u30d5\u30a9\u30b3\u30e0\u682a\u5f0f\u4f1a\u793e\uff5c\u6c42\u3081\u3066\u3044\u305f\u306e\u306f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u4ed5\u7d44\u307f\u3065\u304f\u308a\u3092\u4e00\u7dd2\u306b\u884c\u3046\u30d1\u30fc\u30c8\u30ca\u30fc\u3002\u300c\u81ea\u8d70\u652f\u63f4\u300d\u3067\u53d6\u308a\u7d44\u3093\u30603\u30f6\u6708\" \/><\/a><\/div>\n<div class=\"col-md-9 col-sm-8 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/showcase\/infocom\/\" target=\"_blank\" rel=\"noopener\"><strong>\u3010\u4e8b\u4f8b\u3011\u30a4\u30f3\u30d5\u30a9\u30b3\u30e0\u682a\u5f0f\u4f1a\u793e\uff5c\u6c42\u3081\u3066\u3044\u305f\u306e\u306f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u4ed5\u7d44\u307f\u3065\u304f\u308a\u3092\u4e00\u7dd2\u306b\u884c\u3046\u30d1\u30fc\u30c8\u30ca\u30fc\u3002\u300c\u81ea\u8d70\u652f\u63f4\u300d\u3067\u53d6\u308a\u7d44\u3093\u30603\u30f6\u6708<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<p>\u3010\u95a2\u9023\u8a18\u4e8b\u3011<br \/>\n<a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/crm_showcase\" target=\"_blank\" rel=\"noopener\">CRM\u306e\u6210\u529f\u4e8b\u4f8b10\u9078\uff01\u4f01\u696d\u306e\u8ab2\u984c\u3084\u5177\u4f53\u7684\u306a\u65bd\u7b56\u30fb\u52b9\u679c\u3092\u7d39\u4ecb<\/a><\/p>\n<h2>\u307e\u3068\u3081\uff1aCRM\u3092\u4f7f\u3063\u3066\u3084\u308a\u305f\u3044\u3053\u3068\u304c\u3001\u904e\u4e0d\u8db3\u306a\u304f\u5b9f\u73fe\u3067\u304d\u308b\u304b\u304c\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>\u3053\u3053\u307e\u3067\u3001CRM\u306e\u30e1\u30ea\u30c3\u30c8\u3084\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u4e2d\u5fc3\u306b\u7d39\u4ecb\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u30e1\u30ea\u30c3\u30c8\u3092\u6700\u5927\u9650\u306b\u3044\u304b\u3057\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u306b\u306f\u3001\u81ea\u793e\u306e\u30cb\u30fc\u30ba\u306b\u5408\u81f4\u3057\u305f\u30c4\u30fc\u30eb\u3092\u9078\u3076\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3068\u3044\u3048\u307e\u3059\u3002\u3064\u307e\u308a\u3001CRM\u3092\u4f7f\u3063\u3066\u3084\u308a\u305f\u3044\u3053\u3068\u304c\u3001\u904e\u4e0d\u8db3\u306a\u304f\u5b9f\u73fe\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u304c\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308b\u306e\u3067\u3059\u3002\u6a5f\u80fd\u304c\u4e0d\u8db3\u3057\u3066\u3044\u3066\u3082\u3001\u6a5f\u80fd\u304c\u591a\u3059\u304e\u3066\u3082\u3001\u30df\u30b9\u30de\u30c3\u30c1\u304c\u8d77\u3053\u308b\u306e\u3067\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u56fd\u7523CRM\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308b\u300cSynergy!\u300d\u306f\u3001\u9867\u5ba2\u60c5\u5831\u306e\u53ce\u96c6\u3068\u7ba1\u7406\u3001\u305d\u308c\u3092\u3082\u3068\u306b\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u306e\u65bd\u7b56\u3092\u52b9\u7387\u5316\u3059\u308b\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002\u30b7\u30f3\u30d7\u30eb\u3067\u3042\u308b\u304c\u3086\u3048\u306b\u308f\u304b\u308a\u3084\u3059\u304f\u3001\u5c0e\u5165\u30fb\u904b\u7528\u3082\u5bb9\u6613\u3067\u3059\u3002\u307e\u305f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u306b\u3064\u3044\u3066\u3082\u3054\u7d0d\u5f97\u3044\u305f\u3060\u3051\u308b\u74b0\u5883\u3092\u6574\u3048\u3066\u3044\u307e\u3059\u3002<br \/>\n\u300cSynergy!\u300d\u3067\u4f55\u304c\u3067\u304d\u308b\u306e\u304b\u3001\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u65b9\u306f\u304a\u6c17\u8efd\u306b\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u300cSynergy!\u300d\u306e\u8a73\u7d30\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.synergy-marketing.co.jp\/cloud\/synergy\/\" target=\"_blank\" rel=\"noopener\">Synergy! &#8211; CRM\u30fb\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u300c\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300d\u3068\u8a33\u3055\u308c\u308b\u3053\u3068\u306e\u591a\u3044CRM\u306f\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7ba1\u7406\u3057\u3066\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u3092\u53ef\u80fd\u3068\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u305d\u308c\u3067\u306f\u3001CRM\u306f\u5177\u4f53\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u3053\u3068\u3092\u5b9f\u73fe\u3057\u3066\u304f\u308c\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002 \u4eca\u56de\u306f&#8230;<\/p>\n","protected":false},"author":85,"featured_media":15006,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,10],"tags":[],"class_list":["post-14950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","category-mail-marketing"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/posts\/14950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/users\/85"}],"replies":[{"embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/comments?post=14950"}],"version-history":[{"count":9,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/posts\/14950\/revisions"}],"predecessor-version":[{"id":17237,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/posts\/14950\/revisions\/17237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/media\/15006"}],"wp:attachment":[{"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/media?parent=14950"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/categories?post=14950"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/tags?post=14950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}