{"id":21964,"date":"2026-05-20T10:01:03","date_gmt":"2026-05-20T01:01:03","guid":{"rendered":"https:\/\/www.synergy-marketing.co.jp\/blog\/?p=21964"},"modified":"2026-05-20T10:01:03","modified_gmt":"2026-05-20T01:01:03","slug":"what-is-cs_survey","status":"publish","type":"post","link":"https:\/\/www.synergy-marketing.co.jp\/blog\/what-is-cs_survey","title":{"rendered":"CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u610f\u5473\u3068\u306f\uff1f\u5b9f\u65bd\u76ee\u7684\u3084\u7d50\u679c\u306e\u5206\u6790\u624b\u6cd5\u3001\u56de\u7b54\u7387\u3092\u9ad8\u3081\u308b\u5de5\u592b\u306a\u3069\u3092\u89e3\u8aac"},"content":{"rendered":"<div class=\"post-content\">\n<div class=\"box box-gray\">\n<p><strong>&lt;\u3053\u306e\u8a18\u4e8b\u3067\u308f\u304b\u308b\u3053\u3068&gt;<\/strong><\/p>\n<ul>\n<li>\u300cCS\u30a2\u30f3\u30b1\u30fc\u30c8\u300d\u3068\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3059\u308b\u624b\u6cd5\u3092\u6307\u3059\u3002\u5546\u54c1\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u3084\u4e0d\u6e80\u306a\u3069\u3092\u96c6\u8a08\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u5411\u3051\u305f\u6539\u5584\u65bd\u7b56\u306e\u8a2d\u8a08\u3078\u5f79\u7acb\u3066\u3089\u308c\u308b\u3002<\/li>\n<li>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u76ee\u7684\u3068\u3057\u3066\u306f\u3001\u300c\u65e2\u5b58\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u5411\u3051\u3066\u9867\u5ba2\u306e\u610f\u898b\u3092\u96c6\u3081\u308b\u300d\u300c\u7af6\u5408\u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u8981\u7d20\u3092\u628a\u63e1\u3059\u308b\u300d\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u308b\u3002<\/li>\n<li>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u306f\u3001\u4e3b\u306b\u300cNPS\u00ae\u30fbCSI\u30fbJCSI\u30fbCES\u300d\u3068\u3044\u3046\u6307\u6a19\u3092\u6d3b\u7528\u3059\u308b\u3002<\/li>\n<li>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3067\u5b9f\u65bd\u3059\u308b\u3002<br \/>\nStep1.CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u76ee\u7684\u3092\u660e\u78ba\u5316\u3059\u308b<br \/>\nStep2.\u56de\u7b54\u3057\u3066\u307b\u3057\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u308b<br \/>\nStep3.\u96c6\u8a08\u3057\u305f\u3044\u56de\u7b54\u306e\u30b5\u30f3\u30d7\u30eb\u6570\u3092\u6c7a\u3081\u308b<br \/>\nStep4.\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8abf\u67fb\u65b9\u6cd5\u3092\u6c7a\u3081\u308b<br \/>\nStep5.\u8cea\u554f\u9805\u76ee\u3092\u6c7a\u3081\u3066\u8abf\u67fb\u7968\u3092\u4f5c\u6210\u3059\u308b<br \/>\nStep6.\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u5f8c\u306b\u7d50\u679c\u3092\u96c6\u8a08\u3057\u3066\u5206\u6790\u3059\u308b<\/li>\n<li>\u30a2\u30f3\u30b1\u30fc\u30c8\u5b9f\u65bd\u5f8c\u306f\u3001\u5404\u8cea\u554f\u306e\u9805\u76ee\u5225\u3067\u56de\u7b54\u8005\u306e\u5168\u4f53\u6570\uff08\u5ea6\u6570\uff09\u304a\u3088\u3073\u5272\u5408\uff08\uff05\uff09\u3092\u7b97\u51fa\u3059\u308b\u300c\u5358\u7d14\u96c6\u8a08\u300d\u3084\u3001\u8907\u6570\u306e\u8a2d\u554f\u3092\u7e26\u6a2a\u306b\u304b\u3051\u5408\u308f\u305b\u3066\u96c6\u8a08\u3059\u308b\u300c\u30af\u30ed\u30b9\u96c6\u8a08\u300d\u3092\u6d3b\u7528\u3057\u3066\u7d50\u679c\u3092\u5206\u6790\u3059\u308b\u3002<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/713_mainvisual.png\" alt=\"CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u610f\u5473\u3068\u306f\uff1f\u5b9f\u65bd\u76ee\u7684\u3084\u7d50\u679c\u306e\u5206\u6790\u624b\u6cd5\u3001\u56de\u7b54\u7387\u3092\u9ad8\u3081\u308b\u5de5\u592b\u306a\u3069\u3092\u89e3\u8aac\" width=\"750\" height=\"456\" \/><\/p>\n<p>\u300cCS\u30a2\u30f3\u30b1\u30fc\u30c8\u300d\u3068\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002\u5546\u54c1\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u3084\u9805\u76ee\u5225\uff08\u6a5f\u80fd\u3084\u4fa1\u683c\u306a\u3069\uff09\u306e\u611f\u60f3\u3001\u5177\u4f53\u7684\u306a\u4e0d\u6e80\u306a\u3069\u3092\u56de\u7b54\u3057\u3066\u3082\u3089\u3044\u3001\u7d50\u679c\u3092\u96c6\u8a08\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u9069\u5207\u306a\u65b9\u5411\u6027\u3067\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u3092\u5b9f\u65bd\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u8981\u671b\u306b\u30de\u30c3\u30c1\u3059\u308b\u5f62\u3067\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3067\u304d\u308c\u3070\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u304c\u5411\u4e0a\u3057\u3066\u30ea\u30d4\u30fc\u30c8\u3055\u308c\u3084\u3059\u304f\u306a\u308a\u3001\u9577\u671f\u7684\u306b\u5927\u304d\u306a\u58f2\u4e0a\u30a2\u30c3\u30d7\u3092\u5b9f\u73fe\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306f\u3001\u307e\u305a\u76ee\u7684\u3092\u660e\u78ba\u5316\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u30b4\u30fc\u30eb\u304c\u6c7a\u307e\u308b\u3053\u3068\u3067\u3001\u56de\u7b54\u8005\u306e\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u308a\u8fbc\u307f\u3084\u3059\u304f\u306a\u308a\u3001\u5fc5\u8981\u306a\u30b5\u30f3\u30d7\u30eb\u6570\u3084\u8cea\u554f\u9805\u76ee\u306a\u3069\u3082\u6c7a\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u96c6\u8a08\u3057\u305f\u7d50\u679c\u306f\u653e\u7f6e\u305b\u305a\u3001\u5358\u7d14\u96c6\u8a08\u3084<a href=\"https:\/\/www.synergy-marketing.co.jp\/glossary\/cross-tabulation\/\" target=\"_blank\" rel=\"noopener\">\u30af\u30ed\u30b9\u96c6\u8a08<\/a>\u3068\u3044\u3063\u305f\u624b\u6cd5\u3092\u6d3b\u7528\u3057\u5206\u6790\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u3001\u3088\u308a\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u3092\u6709\u52b9\u6d3b\u7528\u3059\u308b\u306b\u306f\u3001\u300c\u6700\u521d\u306b\u4eee\u8aac\u3092\u8a2d\u8a08\u3057\u3066\u304a\u304f\u300d\u300c\u5b9a\u671f\u7684\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3057\u5909\u5316\u3092\u8a18\u9332\u3059\u308b\u300d\u306a\u3069\u3082\u610f\u8b58\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u610f\u5473\u3084\u5b9f\u65bd\u76ee\u7684\u3001\u8a08\u6e2c\u6642\u306e\u6307\u6a19\u3001\u5177\u4f53\u7684\u306a\u5b9f\u65bd\u624b\u9806\u306a\u3069\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<div class=\"inner-cta\">\n<div class=\"inner-cta-content\">\n<div class=\"inner-cta-content-img\">\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/wp\/wp-content\/uploads\/thumb_download_all_enquete.png\" alt=\"\u30a2\u30f3\u30b1\u30fc\u30c8\u696d\u52d9\u306b\u5f79\u7acb\u3064\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u30b2\u30c3\u30c8\uff01\" width=\"200\" height=\"150\" \/><\/p>\n<\/div>\n<div class=\"inner-cta-content-text\">\n<h4>\u30a2\u30f3\u30b1\u30fc\u30c8\u696d\u52d9\u306b\u5f79\u7acb\u3064\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u30b2\u30c3\u30c8\uff01<\/h4>\n<p>\u30a2\u30f3\u30b1\u30fc\u30c8\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u305f\u3044\u3001\u56de\u7b54\u7d50\u679c\u3092\u6d3b\u7528\u3057\u3066\u65bd\u7b56\u306e\u6210\u679c\u3092\u3042\u3052\u305f\u3044\u65b9\u306f\u4eca\u3059\u3050\u30c1\u30a7\u30c3\u30af\uff01<\/p>\n<p class=\"inner-cta-content-btn\"><a id=\"ct-blog-innnercta-01\" class=\"btn btn-red btn-block\" href=\"https:\/\/form.synergy-marketing.co.jp\/webapp\/form\/18784_mubb_10\/index.do?code=download_all_enquete\" target=\"_blank\" rel=\"noopener\">\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<h2>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u610f\u5473\u3068\u306f\uff1f<\/h2>\n<p>\u307e\u305a\u300c<a href=\"https:\/\/www.synergy-marketing.co.jp\/glossary\/cs\/\" target=\"_blank\" rel=\"noopener\">CS<\/a>\u300d\u3068\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8868\u3059\u300cCustomer Satisfaction\u300d\u3092\u6307\u3059\u8a00\u8449\u3067\u3059\u3002\u3053\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3059\u308b\u5177\u4f53\u7684\u306a\u624b\u6cd5\u3068\u3057\u3066\u3001\u300cCS\u30a2\u30f3\u30b1\u30fc\u30c8\u300d\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u5546\u54c1\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u306f\u3082\u3061\u308d\u3093\u3001\u300c\u5404\u9805\u76ee\uff08\u6a5f\u80fd\u3084\u4fa1\u683c\u306a\u3069\uff09\u306e\u6e80\u8db3\u5ea6\u306f\uff1f\u300d\u300c\u3069\u306e\u3088\u3046\u306a\u90e8\u5206\u306b\u4e0d\u6e80\u3092\u6301\u3063\u3066\u3044\u308b\uff1f\u300d\u306a\u3069\u306e\u56de\u7b54\u3092\u96c6\u8a08\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u5411\u3051\u305f\u6539\u5584\u65bd\u7b56\u306e\u8a2d\u8a08\u3078\u3068\u5f79\u7acb\u3066\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h2>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u4e3b\u306a\u76ee\u7684<\/h2>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u76ee\u7684\u3068\u3057\u3066\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u65e2\u5b58\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u5411\u3051\u3066\u9867\u5ba2\u306e\u610f\u898b\u3092\u96c6\u3081\u308b<\/li>\n<li>\u7af6\u5408\u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u8981\u7d20\u3092\u628a\u63e1\u3059\u308b<\/li>\n<li>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u306e\u5411\u4e0a\u65bd\u7b56\u306b\u3044\u304b\u3059<\/li>\n<\/ul>\n<h3>\u65e2\u5b58\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u5411\u3051\u3066\u9867\u5ba2\u306e\u610f\u898b\u3092\u96c6\u3081\u308b<\/h3>\n<p>\u65e2\u5b58\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306f\u3001\u9867\u5ba2\u304c\u81ea\u793e\u3078\u6c42\u3081\u308b\u8981\u4ef6\u3092\u6b63\u78ba\u306b\u77e5\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u6a5f\u80fd\u306f\u591a\u3044\u304c\u64cd\u4f5c\u304c\u8907\u96d1\u306a\u305f\u3081\u3001\u4f7f\u3044\u52dd\u624b\u3092\u6539\u5584\u3057\u3066\u307b\u3057\u3044<\/li>\n<li>\u3082\u3046\u5c11\u3057\u30c7\u30b6\u30a4\u30f3\u306b\u51dd\u3063\u3066\u307b\u3057\u3044<\/li>\n<li>\u96fb\u8a71\u30b5\u30dd\u30fc\u30c8\u3060\u3051\u3067\u306a\u304f\u300124\u6642\u9593\u6c17\u8efd\u306b\u8cea\u554f\u3067\u304d\u308b\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u304c\u307b\u3057\u3044<\/li>\n<li>\u6a5f\u80fd\u6027\u306b\u5bfe\u3057\u3066\u6599\u91d1\u304c\u9ad8\u3044<\/li>\n<li>\u3082\u3063\u3068\u30b5\u30a4\u30ba\u5c55\u958b\u3092\u5897\u3084\u3057\u3066\u307b\u3057\u3044<\/li>\n<li>\u63a5\u5ba2\u306e\u969b\u306b\u3082\u3046\u5c11\u3057\u4e01\u5be7\u306b\u8aac\u660e\u3057\u3066\u307b\u3057\u3044<\/li>\n<li>\u8cfc\u5165\u624b\u7d9a\u304d\u306e\u753b\u9762\u304c\u308f\u304b\u308a\u306b\u304f\u3044<\/li>\n<\/ul>\n<p>\u3082\u3057\u9867\u5ba2\u306e\u610f\u898b\u3092\u628a\u63e1\u305b\u305a\u3001\u793e\u5185\u306e\u30a4\u30e1\u30fc\u30b8\u3067\u4e0d\u6e80\u3084\u6539\u5584\u70b9\u3092\u6d17\u3044\u51fa\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u304c\u6c42\u3081\u308b\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u6539\u826f\u3067\u304d\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u5b9a\u671f\u9867\u5ba2\u306e\u96e2\u8131\u539f\u56e0\u3068\u3057\u3066\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u5bfe\u5fdc\u304c\u5e38\u306b\u9045\u304f\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u3066\u3044\u308b\u300d\u304c\u6319\u3052\u3089\u308c\u308b\u3068\u4eee\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u672c\u6765\u306a\u3089\u4f01\u696d\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u4f53\u5236\u3092\u898b\u76f4\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u4f01\u696d\u304c\u300c\u6599\u91d1\u30d7\u30e9\u30f3\u3092\u6539\u5b9a\u3059\u308b\u300d\u300c\u30b5\u30fc\u30d3\u30b9\u5185\u5bb9\u3092\u5909\u66f4\u3059\u308b\u300d\u3068\u3044\u3063\u305f\u5bfe\u5fdc\u3092\u5b9f\u65bd\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u6839\u672c\u7684\u306a\u539f\u56e0\u3092\u89e3\u6c7a\u3067\u304d\u305a\u96e2\u8131\u8005\u306f\u306a\u304b\u306a\u304b\u6e1b\u5c11\u3057\u307e\u305b\u3093\u3002<\/p>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u901a\u3058\u3001\u9867\u5ba2\u306e\u4e0d\u6e80\u3084\u8ab2\u984c\u3001\u81ea\u793e\u3078\u306e\u8981\u671b\u3001\u6f5c\u5728\u7684\u30cb\u30fc\u30ba\u306a\u3069\u3092\u96c6\u3081\u3089\u308c\u308c\u3070\u3001\u4e0a\u8a18\u306e\u3088\u3046\u306a\u300c\u6839\u672c\u7684\u306a\u539f\u56e0\u306e\u98df\u3044\u9055\u3044\u300d\u3092\u89e3\u6d88\u3057\u3001\u9069\u5207\u306a\u65b9\u5411\u6027\u3067\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u7af6\u5408\u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u8981\u7d20\u3092\u628a\u63e1\u3059\u308b<\/h3>\n<p>\u5e02\u5834\u306b\u3055\u307e\u3056\u307e\u306a\u7af6\u5408\u88fd\u54c1\u304c\u5b58\u5728\u3059\u308b\u4e2d\u3067\u3001\u9867\u5ba2\u306b\u81ea\u793e\u3092\u9078\u3093\u3067\u3082\u3089\u3046\u306b\u306f\u3001\u5dee\u5225\u5316\u8981\u7d20\u3092\u6253\u3061\u51fa\u3059\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u300c\u5546\u54c1\u3067\u3069\u306e\u90e8\u5206\u306b\u4e00\u756a\u9b45\u529b\u3092\u611f\u3058\u305f\u306e\u304b\uff1f\u300d\u300c\u8cfc\u5165\u306e\u6c7a\u3081\u624b\u3068\u306a\u3063\u305f\u90e8\u5206\u306f\uff1f\u300d\u306a\u3069\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001\u5dee\u5225\u5316\u30dd\u30a4\u30f3\u30c8\u3092\u628a\u63e1\u3057\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u6253\u3061\u51fa\u3059\u3079\u304d\u30a2\u30d4\u30fc\u30eb\u30dd\u30a4\u30f3\u30c8\u3092\u5224\u65ad\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u65b0\u5546\u54c1\u3092\u958b\u767a\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u3001\u65e2\u5b58\u5546\u54c1\u304b\u3089\u5f15\u304d\u7d9a\u304d\u5b9f\u88c5\u3059\u3079\u304d\u6a5f\u80fd\u3092\u6d17\u3044\u51fa\u3059<\/li>\n<li>LP\u3084Web\u5e83\u544a\u3067\u512a\u5148\u7684\u306b\u6253\u3061\u51fa\u3059\u3079\u304d\u81ea\u793e\u30b5\u30fc\u30d3\u30b9\u306e\u9b45\u529b\u3092\u8a2d\u8a08\u3059\u308b<\/li>\n<li>\u5546\u8ac7\u7528\u306e\u8cc7\u6599\u306b\u3001\u4e00\u756a\u9867\u5ba2\u3078\u8aac\u5f97\u529b\u3092\u6301\u3063\u3066\u30a2\u30d4\u30fc\u30eb\u3067\u304d\u308b\u30dd\u30a4\u30f3\u30c8\u3092\u8fbc\u3081\u308b<\/li>\n<\/ul>\n<p>\u5dee\u5225\u5316\u30dd\u30a4\u30f3\u30c8\u3092\u30a2\u30d4\u30fc\u30eb\u3057\u300c\u81ea\u793e\u306a\u3089\u3067\u306f\u306e\u9b45\u529b\u300d\u3092\u6253\u3061\u51fa\u3059\u3053\u3068\u3067\u3001\u7af6\u5408\u304c\u591a\u304f\u3066\u3082\u4fa1\u683c\u7af6\u4e89\u306b\u9665\u308a\u306b\u304f\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u306e\u5411\u4e0a\u65bd\u7b56\u306b\u3044\u304b\u3059<\/h3>\n<p>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3068\u306f\u3001\u9867\u5ba2\u304c\u81ea\u793e\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3001\u30d6\u30e9\u30f3\u30c9\u306a\u3069\u306b\u62b1\u304f\u300c\u4fe1\u983c\u30fb\u611b\u7740\u300d\u3092\u610f\u5473\u3059\u308b\u8a00\u8449\u3067\u3059\u3002\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u304c\u9ad8\u3044\u307b\u3069\u3001\u81ea\u793e\u3078\u306e\u611b\u7740\u3084\u4fe1\u983c\u3001\u5b89\u5fc3\u611f\u304c\u91b8\u6210\u3055\u308c\u3066\u304a\u308a\u3001\u7d99\u7d9a\u7684\u306a\u8cfc\u5165\u30fb\u5229\u7528\u3092\u4fc3\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3092\u9ad8\u3081\u308b\u306b\u306f\u3001\u300c\u9867\u5ba2\u306e\u8981\u671b\u304c\u591a\u3044\u65b0\u6a5f\u80fd\u3092\u30ea\u30ea\u30fc\u30b9\u3059\u308b\u300d\u300c\u5e97\u8217\u30b9\u30bf\u30c3\u30d5\u306e\u63a5\u5ba2\u614b\u5ea6\u3092\u5411\u4e0a\u3057\u3066\u6765\u5e97\u6642\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u300d\u306a\u3069\u306e\u3088\u3046\u306b\u3001\u30cb\u30fc\u30ba\u3084\u8981\u671b\u3001\u72b6\u614b\u306b\u30de\u30c3\u30c1\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u4e0a\u8a18\u306e\u3088\u3046\u306a\u30cb\u30fc\u30ba\u3084\u8981\u671b\u3092\u628a\u63e1\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u65bd\u7b56\u3092\u8a2d\u8a08\u3059\u308b\u969b\u306b\u5f79\u7acb\u3066\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u304c\u9ad8\u307e\u308c\u3070\u3001\u81ea\u793e\u5546\u54c1\u304c\u30ea\u30d4\u30fc\u30c8\u3055\u308c\u3084\u3059\u304f\u306a\u308b\uff08<a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/ltv_improvement\" target=\"_blank\" rel=\"noopener\">LTV<\/a>\u304c\u5411\u4e0a\u3059\u308b\uff09\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u5468\u56f2\u306e\u53cb\u4eba\u3078\u81ea\u767a\u7684\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u304a\u3059\u3059\u3081\u3057\u3066\u304f\u308c\u308b\u300d\u300c\u5b89\u4fa1\u306a\u7af6\u5408\u4ed6\u793e\u304c\u3042\u3063\u3066\u3082\u81ea\u793e\u3092\u9078\u3073\u7d9a\u3051\u3066\u304f\u308c\u308b\u300d\u3068\u3044\u3063\u305f\u52b9\u679c\u3082\u751f\u307e\u308c\u308b\u305f\u3081\u3001\u4f01\u696d\u306f\u5927\u304d\u306a\u52b4\u529b\u3092\u6295\u4e0b\u3057\u306a\u304f\u3066\u3082\u9ad8\u3044\u58f2\u4e0a\u3092\u5b9f\u73fe\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u5bc4\u305b\u3089\u308c\u305f\u8981\u671b\u3092\u30b5\u30fc\u30d3\u30b9\u3078\u53cd\u6620\u3059\u308c\u3070\u3001\u9867\u5ba2\u306f\u300c\u81ea\u5206\u306e\u58f0\u3092\u304d\u3061\u3093\u3068\u805e\u3044\u3066\u304f\u308c\u308b\u4f01\u696d\u3060\u300d\u3068\u5b9f\u611f\u3057\u3001\u3088\u308a\u81ea\u793e\u3078\u306e\u611b\u7740\u3092\u6df1\u3081\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3092\u9ad8\u3081\u308b\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u3082\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<div class=\"box\">\n<div class=\"row\">\n<div class=\"col-md-3 col-sm-4 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/merit_of_customer_loyalty\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/398_mainvisual.png\" alt=\"\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3092\u9ad8\u3081\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1fCRM\u3092\u5229\u7528\u3057\u305f\u9ad8\u3081\u65b9\u3082\u89e3\u8aac\" \/><\/a><\/div>\n<div class=\"col-md-9 col-sm-8 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/merit_of_customer_loyalty\" target=\"_blank\" rel=\"noopener\"><strong>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3092\u9ad8\u3081\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1fCRM\u3092\u5229\u7528\u3057\u305f\u9ad8\u3081\u65b9\u3082\u89e3\u8aac<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<h2>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u8a08\u6e2c\u3059\u308b\u4e3b\u306a\u6307\u6a19<\/h2>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u306f\u3001\u76ee\u7684\u306b\u5fdc\u3058\u3055\u307e\u3056\u307e\u306a\u6307\u6a19\u3092\u4f7f\u3063\u3066\u6570\u5024\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002\u4ee3\u8868\u7684\u306a\u6307\u6a19\u306f\u3001\u4ee5\u4e0b\u306e4\u3064\u3067\u3059\u3002<\/p>\n<ul>\n<li>NPS\u00ae\uff08Net Promoter Score\uff09<\/li>\n<li>CSI\uff08Customer Satisfaction Index\uff09<\/li>\n<li>JCSI\uff08Japanese Customer Satisfaction Index\uff09<\/li>\n<li>CES\uff08Customer Effort Score\uff09<\/li>\n<\/ul>\n<h3>NPS\u00ae\uff08Net Promoter Score\uff09<\/h3>\n<p>\u300c<a href=\"https:\/\/www.synergy-marketing.co.jp\/glossary\/nps\/\" target=\"_blank\" rel=\"noopener\">NPS\u00ae<\/a>\u300d\u306f\u3001\u4e0a\u8a18\u3067\u89e3\u8aac\u3057\u305f\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3092\u6570\u5024\u5316\u3059\u308b\u6307\u6a19\u3067\u3059\u3002\u9867\u5ba2\u3078\u300c\u89aa\u3057\u3044\u4eba\u306b\u5546\u54c1\u3092\u3069\u306e\u7a0b\u5ea6\u304a\u3059\u3059\u3081\u3057\u305f\u3044\u3068\u601d\u3046\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u8cea\u554f\u3092\u884c\u3044\u30010\u301c10\u306e11\u6bb5\u968e\u3067\u56de\u7b54\u3057\u3066\u3082\u3089\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e11\u6bb5\u968e\u306f\u3001\u4ee5\u4e0b\u306e3\u6bb5\u968e\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<\/p>\n<div class=\"box\">\n<ul>\n<li>9\u301c10\u70b9\uff1a\u63a8\u5968\u8005<\/li>\n<li>7\u301c8\u70b9\uff1a\u4e2d\u7acb\u8005<\/li>\n<li>0\u301c6\u70b9\uff1a\u6279\u5224\u8005<\/li>\n<\/ul>\n<\/div>\n<p>\u305d\u3057\u3066\u300c\uff08\u63a8\u5968\u8005\u306e\u5272\u5408\uff09\u30fc\uff08\u6279\u5224\u8005\u306e\u5272\u5408\uff09\u300d\u3092\u8a08\u7b97\u3059\u308b\u3053\u3068\u3067\u3001NPS\u00ae\u3092\u7b97\u51fa\u3067\u304d\u307e\u3059\u3002NPS\u00ae\u306e\u6570\u5024\u304c\u9ad8\u3044\u307b\u3069\u3001\u9867\u5ba2\u304b\u3089\u306e\u4fe1\u983c\u304c\u539a\u3044\u3068\u5224\u65ad\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u78ba\u304b\u306b\u300c\u3042\u306a\u305f\u306f\u5546\u54c1\u306b\u6e80\u8db3\u3057\u3066\u3044\u307e\u3059\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u8cea\u554f\u3067\u3082\u3001\u3042\u308b\u7a0b\u5ea6\u306f\u81ea\u793e\u3078\u306e\u6e80\u8db3\u5ea6\u3092\u8a08\u6e2c\u3067\u304d\u307e\u3059\u3002\u3057\u304b\u3057\u300c\u6e80\u8db3\u300d\u3068\u3044\u3046\u8a00\u8449\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u632f\u308c\u5e45\u304c\u3042\u308b\u305f\u3081\u3001\u5fc5\u305a\u3057\u3082\u81ea\u793e\u306b\u3068\u3063\u3066\u512a\u826f\u9867\u5ba2\u306b\u306a\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002<\/p>\n<ul>\n<li>\u5927\u5909\u6e80\u8db3\u3057\u3066\u3044\u308b<\/li>\n<li>\u591a\u5c11\u306e\u4e0d\u6e80\u306f\u3042\u308b\u304c\u8a31\u5bb9\u7bc4\u56f2\u5185\u3067\u3042\u308b<\/li>\n<li>\u4eca\u306e\u3068\u3053\u308d\u6e80\u8db3\u3057\u3066\u3044\u308b\u304c\u5b89\u4fa1\u306a\u7af6\u5408\u304c\u3042\u308c\u3070\u4e57\u308a\u63db\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b<\/li>\n<\/ul>\n<p>\u4e00\u65b9\u3067\u300c\u4ed6\u8005\u3078\u304a\u3059\u3059\u3081\u3059\u308b\u300d\u3068\u3044\u3046\u306e\u306f\u3001\u6e80\u8db3\u5ea6\u304c\u672c\u5f53\u306b\u9ad8\u304f\u306a\u3051\u308c\u3070\u306a\u304b\u306a\u304b\u5b9f\u65bd\u3057\u306a\u3044\u884c\u70ba\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5358\u7d14\u306a\u6e80\u8db3\u5ea6\u3088\u308a\u3082\u3001\u9867\u5ba2\u306e\u611b\u7740\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>CSI\uff08Customer Satisfaction Index\uff09<\/h3>\n<p>\u300cCSI\u300d\u3068\u306f\u3001\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u6307\u6570\u300d\u3068\u547c\u3070\u308c\u308b\u6307\u6a19\u3067\u3059\u3002\u4ee5\u4e0b\u306e\u9805\u76ee\u306b\u6cbf\u3063\u3066\u3001\u81ea\u793e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u9023\u3059\u308b\u8cea\u554f\u3092\u884c\u3044\u3001\u9867\u5ba2\u304b\u3089\u306e\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<div class=\"box\">\n<ul>\n<li>\u9867\u5ba2\u671f\u5f85\u5024\uff1a\u8cfc\u5165\u524d\u306b\u62b1\u3044\u3066\u3044\u305f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u6e80\u8db3\u5ea6<\/li>\n<li>\u9867\u5ba2\u4e0d\u6e80\u5ea6\uff1a\u5229\u7528\u5f8c\u306b\u611f\u3058\u305f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u4e0d\u6e80<\/li>\n<li>\u9867\u5ba2\u5fe0\u5b9f\u5ea6\uff1a\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u7d99\u7d9a\u7684\u306a\u8cfc\u5165\u610f\u6b32\u306e\u5ea6\u5408\u3044<\/li>\n<li>\u77e5\u899a\u54c1\u8cea\uff1a\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u54c1\u8cea\u306b\u5bfe\u3059\u308b\u4e3b\u89b3\u7684\u306a\u8a55\u4fa1<\/li>\n<li>\u77e5\u899a\u5024\uff1a\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u683c\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6<\/li>\n<\/ul>\n<\/div>\n<p>\u305d\u308c\u305e\u308c\u306b\u95a2\u3059\u308b\u8cea\u554f\u30920\u301c100\u70b9\u3067\u56de\u7b54\u3057\u3066\u3082\u3089\u3044\u3001\u5404\u9805\u76ee\u306e\u8a55\u4fa1\u3084\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u306e\u5e73\u5747\u306a\u3069\u3092\u7b97\u51fa\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u5e45\u5e83\u3044\u8996\u70b9\u3067\u9867\u5ba2\u306b\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u8a55\u4fa1\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u3001\u300c\u54c1\u8cea\u3078\u306e\u6e80\u8db3\u5ea6\u306f\u9ad8\u3044\u304c\u4fa1\u683c\u3078\u306e\u7d0d\u5f97\u611f\u304c\u4f4e\u3044\u300d\u300c\u3042\u308b\u7a0b\u5ea6\u671f\u5f85\u5024\u306f\u8d85\u3048\u305f\u304c\u7a4d\u6975\u7684\u306b\u7d99\u7d9a\u3057\u3088\u3046\u3068\u306f\u601d\u308f\u308c\u3066\u3044\u306a\u3044\u300d\u3068\u3044\u3046\u3088\u3046\u306b\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u3092\u4e0a\u4e0b\u3055\u305b\u3066\u3044\u308b\u8981\u56e0\u3092\u7279\u5b9a\u3057\u3001\u3088\u308a\u5177\u4f53\u7684\u306b\u6539\u5584\u304c\u5fc5\u8981\u306a\u7b87\u6240\u3092\u6d17\u3044\u51fa\u305b\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>JCSI\uff08Japanese Customer Satisfaction Index\uff09<\/h3>\n<p>\u300cJCSI\u300d\u3068\u306f\u3001\u4e0a\u8a18\u306eCSI\u3092\u30d9\u30fc\u30b9\u306b\u4f5c\u3089\u308c\u305f\u300c\u65e5\u672c\u7248\u9867\u5ba2\u6e80\u8db3\u5ea6\u6307\u6570\u300d\u306e\u3053\u3068\u3067\u3059\u3002CSI\u306e5\u9805\u76ee\u3092\u30d9\u30fc\u30b9\u306b\u3001\u4ee5\u4e0b\u306e\u9805\u76ee\u3067\u6e80\u8db3\u5ea6\u3092\u8a08\u6e2c\u3057\u307e\u3059\u3002<\/p>\n<div class=\"box\">\n<ul>\n<li>\u9867\u5ba2\u671f\u5f85\u5024\uff1a\u8cfc\u5165\u524d\u306b\u62b1\u3044\u3066\u3044\u305f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u6e80\u8db3\u5ea6<\/li>\n<li>\u9867\u5ba2\u6e80\u8db3\u5ea6\uff1a\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u5b9f\u969b\u306e\u6e80\u8db3\u5ea6<\/li>\n<li>\u77e5\u899a\u54c1\u8cea\uff1a\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u54c1\u8cea\u306b\u5bfe\u3059\u308b\u4e3b\u89b3\u7684\u306a\u8a55\u4fa1<\/li>\n<li>\u77e5\u899a\u4fa1\u5024\uff1a\u8cbb\u7528\u5bfe\u52b9\u679c\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6<\/li>\n<li>\u63a8\u5968\u610f\u5411\uff1a\u4ed6\u8005\u3078\u304a\u3059\u3059\u3081\u3059\u308b\u53ef\u80fd\u6027\u306e\u5ea6\u5408\u3044<\/li>\n<li>\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\uff1a\u4f01\u696d\u3078\u306e\u611b\u7740\u3084\u4fe1\u983c\u5ea6\u5408\u3044<\/li>\n<\/ul>\n<\/div>\n<p>\u30b5\u30fc\u30d3\u30b9\u7523\u696d\u751f\u7523\u6027\u5354\u8b70\u4f1a\u306b\u3088\u3063\u3066\u904b\u7528\u3055\u308c\u3066\u304a\u308a\u3001\u4e3b\u306b\u300c\u65e5\u672c\u56fd\u5185\u306e\u30b5\u30fc\u30d3\u30b9\u7523\u696d\u300d\u306e\u6e80\u8db3\u5ea6\u3092\u8a08\u6e2c\u3059\u308b\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n<h3>CES\uff08Customer Effort Score\uff09<\/h3>\n<p>\u300cCES\u300d\u3068\u306f\u3001\u9867\u5ba2\u304c\u81ea\u793e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u969b\u306b\u300c\u3069\u308c\u304f\u3089\u3044\u306e\u52b4\u529b\u3084\u624b\u9593\u3001\u30b9\u30c8\u30ec\u30b9\u306a\u3069\u304c\u767a\u751f\u3057\u305f\u304b\uff1f\u300d\u3092\u8a08\u6e2c\u3059\u308b\u6307\u6a19\u3067\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u300c\u88fd\u54c1\u306e\u521d\u671f\u8a2d\u5b9a\u306b\u3069\u308c\u304f\u3089\u3044\u306e\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3057\u305f\u304b\uff1f\u300d\u300c\u30de\u30cb\u30e5\u30a2\u30eb\u306f\u8aad\u307f\u3084\u3059\u304b\u3063\u305f\u3067\u3059\u304b\uff1f\u300d\u306a\u3069\u306e\u30a4\u30e1\u30fc\u30b8\u3067\u3001\u9867\u5ba2\u304c\u611f\u3058\u305f\u8ca0\u62c5\u3084\u30b9\u30c8\u30ec\u30b9\u3092\u6570\u5024\u5316\u3057\u307e\u3059\u3002\u300c\u9867\u5ba2\u52aa\u529b\u6307\u6a19\u300d\u3068\u8a33\u3057\u307e\u3059\u3002<\/p>\n<p>\u300c\u6570\u5024\u304c\u4f4e\u3044\uff1d\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u5229\u7528\u6642\u306e\u8ca0\u62c5\u304c\u5c11\u306a\u3044\u300d\u305f\u3081\u3001\u9867\u5ba2\u3078\u4f7f\u3044\u3084\u3059\u3044\u5546\u54c1\u3084\u5feb\u9069\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u3066\u3044\u308b\u3067\u3057\u3087\u3046\u3002\u4e00\u65b9\u3067CES\u306e\u6570\u5024\u304c\u9ad8\u3044\u3068\u3001\u4f01\u696d\u3078\u306e\u4e0d\u6e80\u304c\u84c4\u7a4d\u3057\u96e2\u8131\u3092\u62db\u304d\u3084\u3059\u3044\u305f\u3081\u3001\u65e9\u6025\u306a\u6539\u5584\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<h2>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u624b\u9806<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21967\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/713_image01.png\" alt=\"CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u624b\u9806\" width=\"750\" height=\"456\" srcset=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/713_image01.png 750w, https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/713_image01-230x140.png 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>\u3053\u306e\u3088\u3046\u306bCS\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u306f\u3001\u5e45\u5e83\u3044\u6307\u6a19\u3092\u6d3b\u7528\u3057\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3067\u304d\u307e\u3059\u3002\u5b9f\u969b\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3092\u53c2\u8003\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li>Step1.CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u76ee\u7684\u3092\u660e\u78ba\u5316\u3059\u308b<\/li>\n<li>Step2.\u56de\u7b54\u3057\u3066\u307b\u3057\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u308b<\/li>\n<li>Step3.\u96c6\u8a08\u3057\u305f\u3044\u56de\u7b54\u306e\u30b5\u30f3\u30d7\u30eb\u6570\u3092\u6c7a\u3081\u308b<\/li>\n<li>Step4.\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8abf\u67fb\u65b9\u6cd5\u3092\u6c7a\u3081\u308b<\/li>\n<li>Step5.\u8cea\u554f\u9805\u76ee\u3092\u6c7a\u3081\u3066\u8abf\u67fb\u7968\u3092\u4f5c\u6210\u3059\u308b<\/li>\n<li>Step6.\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u5f8c\u306b\u7d50\u679c\u3092\u96c6\u8a08\u3057\u3066\u5206\u6790\u3059\u308b<\/li>\n<\/ul>\n<h3>Step1.CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u76ee\u7684\u3092\u660e\u78ba\u5316\u3059\u308b<\/h3>\n<p>\u6700\u521d\u306b\u300c\u4f55\u306e\u305f\u3081\u306bCS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u306e\u304b\uff1f\u300d\u3092\u660e\u78ba\u5316\u3057\u307e\u3057\u3087\u3046\u3002\u5177\u4f53\u7684\u306a\u76ee\u7684\u306e\u4f8b\u3068\u3057\u3066\u3001\u4ee5\u4e0b\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u65e2\u5b58\u9867\u5ba2\u304b\u3089\u306e\u8981\u671b\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3057\u3066\u30ea\u30d4\u30fc\u30c8\u7387\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u65bd\u7b56\u3092\u8a2d\u8a08\u3057\u305f\u3044<\/li>\n<li>\u5546\u54c1\u306e\u65b0\u898f\u8cfc\u5165\u8005\u304c\u300c\u3069\u3053\u306b\u9b45\u529b\u3092\u611f\u3058\u305f\u306e\u304b\uff1f\u300d\u3068\u3044\u3046\u70b9\u3092\u8abf\u67fb\u3057\u305f\u3044<\/li>\n<li>\u5dee\u5225\u5316\u30dd\u30a4\u30f3\u30c8\u3092\u898b\u76f4\u3057\u3066\u65b0\u30b5\u30fc\u30d3\u30b9\u958b\u767a\u306e\u53c2\u8003\u306b\u3057\u305f\u3044<\/li>\n<li>\u63a5\u5ba2\u614b\u5ea6\u3078\u306e\u610f\u898b\u3092\u96c6\u3081\u3066\u30b9\u30bf\u30c3\u30d5\u6559\u80b2\u306e\u53c2\u8003\u306b\u3057\u305f\u3044<\/li>\n<li>\u5b9a\u671f\u5951\u7d04\u8005\u306e\u96e2\u8131\u8981\u56e0\u3092\u7279\u5b9a\u3057\u3066\u5bfe\u7b56\u3092\u5b9f\u884c\u3057\u305f\u3044<\/li>\n<\/ul>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u76ee\u7684\u3092\u660e\u78ba\u5316\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u30b4\u30fc\u30eb\u5730\u70b9\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u3001\u5177\u4f53\u7684\u306b\u805e\u304f\u3079\u304d\u8cea\u554f\u5185\u5bb9\u3084\u512a\u5148\u5ea6\u3001\u9069\u5207\u306a\u8a2d\u554f\u6570\u306a\u3069\u3092\u5224\u65ad\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>Step2.\u56de\u7b54\u3057\u3066\u307b\u3057\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u308b<\/h3>\n<p>\u76ee\u7684\u3092\u8e0f\u307e\u3048\u3066\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u56de\u7b54\u3057\u3066\u307b\u3057\u3044\u5bfe\u8c61\u8005\u3092\u6c7a\u3081\u307e\u3057\u3087\u3046\u3002\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u308a\u8fbc\u3080\u3053\u3068\u3067\u3001\u3088\u308a\u8ab2\u984c\u89e3\u6c7a\u306e\u53c2\u8003\u3068\u306a\u308b\u610f\u898b\u3092\u96c6\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u65b0\u5546\u54c1\u306b\u642d\u8f09\u3055\u308c\u305f\u6a5f\u80fd\u3078\u306e\u610f\u898b\u3092\u96c6\u3081\u3066\u6539\u5584\u306e\u53c2\u8003\u306b\u3057\u305f\u3044\u306e\u3067\u3042\u308c\u3070\u300c\u76f4\u8fd1\u3067\u65b0\u5546\u54c1\u3092\u8cfc\u5165\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u300d\u306b\u7d5e\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u300c\u5b9a\u671f\u5951\u7d04\u306e\u9b45\u529b\u3092\u30a2\u30d4\u30fc\u30eb\u3057\u65b0\u898f\u9867\u5ba2\u3092\u30ea\u30d4\u30fc\u30bf\u30fc\u3078\u5f15\u304d\u4e0a\u3052\u308b\u65bd\u7b56\u3092\u8a2d\u8a08\u3057\u305f\u3044\u300d\u3068\u8003\u3048\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u5b9a\u671f\u5951\u7d04\u30921\u5e74\u4ee5\u4e0a\u7d99\u7d9a\u3057\u3066\u3044\u308b\u9867\u5ba2\u306e\u610f\u898b\u3092\u805e\u304f\u3053\u3068\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<h3>Step3.\u96c6\u8a08\u3057\u305f\u3044\u56de\u7b54\u306e\u30b5\u30f3\u30d7\u30eb\u6570\u3092\u6c7a\u3081\u308b<\/h3>\n<p>\u56de\u7b54\u306e\u30b5\u30f3\u30d7\u30eb\u6570\u304c\u5c11\u306a\u3044\u5834\u5408\u3001\u610f\u898b\u304c\u504f\u308b\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u300c\u56de\u7b54\u8005\u306e9\u5272\u304c\u65b0\u5546\u54c1\u306e\u6a5f\u80fd\u306b\u6e80\u8db3\u3057\u305f\u300d\u3068\u3044\u3046\u7d50\u679c\u304c\u51fa\u305f\u3068\u3057\u3066\u3082\u3001\u524d\u63d0\u3068\u306a\u308b\u30b5\u30f3\u30d7\u30eb\u6570\u304c\u5c11\u306a\u3044\u3068\u3001\u6a5f\u80fd\u306b\u597d\u611f\u3092\u6301\u3063\u305f\u9867\u5ba2\u304c\u5076\u7136\u591a\u304f\u96c6\u307e\u3063\u305f\u3060\u3051\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u672c\u5f53\u306f\u4e0d\u8a55\u306b\u3082\u95a2\u308f\u3089\u305a\u65b0\u5546\u54c1\u306e\u6a5f\u80fd\u3092\u7d99\u7d9a\u3057\u3066\u642d\u8f09\u3059\u308c\u3070\u3001\u5927\u591a\u6570\u306e\u9867\u5ba2\u304b\u3089\u4e0d\u6e80\u3092\u6301\u305f\u308c\u3001\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u3092\u5f15\u304d\u8d77\u3053\u3057\u307e\u3059\u3002<\/p>\n<p>\u306a\u308b\u3079\u304f\u5e45\u5e83\u304f\u9867\u5ba2\u306e\u610f\u898b\u3092\u53ce\u96c6\u3057\u6b63\u78ba\u306a\u30c7\u30fc\u30bf\u3092\u62bd\u51fa\u3059\u308b\u305f\u3081\u306b\u3082\u3001\u6700\u4f4e\u3067\u3082100\u30b5\u30f3\u30d7\u30eb\u306f\u78ba\u4fdd\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>Step4.\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8abf\u67fb\u65b9\u6cd5\u3092\u6c7a\u3081\u308b<\/h3>\n<p>\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8abf\u67fb\u65b9\u6cd5\u306b\u306f\u3001\u5927\u304d\u304f\u300c\u7d19\u30fb\u30aa\u30f3\u30e9\u30a4\u30f3\u300d\u306e2\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u57fa\u672c\u7684\u306b\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30a2\u30f3\u30b1\u30fc\u30c8\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u3042\u308c\u3070\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u4f5c\u6210\u3084\u914d\u5e03\u3001\u30c7\u30fc\u30bf\u306e\u96c6\u8a08\u3001\u5206\u6790\u306b\u5411\u3051\u305f\u30b0\u30e9\u30d5\u5316\u306a\u3069\u3092Web\u4e0a\u3067\u5b8c\u7d50\u3067\u304d\u307e\u3059\u3002\u7d19\u5a92\u4f53\u3068\u7570\u306a\u308a\u3001\u4fdd\u7ba1\u5834\u6240\u306e\u78ba\u4fdd\u3084\u90f5\u9001\u624b\u7d9a\u304d\u306e\u5b9f\u65bd\u3001\u7528\u7d19\u306e\u56de\u53ce\u3068\u3044\u3063\u305f\u4f5c\u696d\u306f\u767a\u751f\u3057\u306a\u3044\u305f\u3081\u3001\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u5f93\u696d\u54e1\u306e\u8ca0\u62c5\u3082\u6e1b\u3089\u305b\u308b\u3067\u3057\u3087\u3046\u3002\u5370\u5237\u4ee3\u3084\u7d19\u4ee3\u3001\u90f5\u9001\u4ee3\u306a\u3069\u306e\u30b3\u30b9\u30c8\u3082\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u305f\u3060\u3057\u3001\u5bfe\u8c61\u8005\u306b\u3088\u3063\u3066\u306f\u7d19\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3082\u6d3b\u7528\u3057\u307e\u3057\u3087\u3046\u3002\u305f\u3068\u3048\u3070\u3001\u5546\u54c1\u306e\u4e3b\u306a\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u304c\u9ad8\u9f62\u8005\u306e\u5834\u5408\u3001\u7d19\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u307b\u3046\u304c\u62b5\u6297\u611f\u306a\u304f\u56de\u7b54\u3057\u3066\u3082\u3089\u3044\u3084\u3059\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<h3>Step5.\u8cea\u554f\u9805\u76ee\u3092\u6c7a\u3081\u3066\u8abf\u67fb\u7968\u3092\u4f5c\u6210\u3059\u308b<\/h3>\n<p>\u76ee\u7684\u3084\u5fc5\u8981\u306a\u30b5\u30f3\u30d7\u30eb\u6570\u306a\u3069\u3092\u6c7a\u3081\u305f\u3089\u3001\u5b9f\u969b\u306b\u8abf\u67fb\u7968\u3092\u4f5c\u6210\u3057\u307e\u3057\u3087\u3046\u3002\u5177\u4f53\u7684\u306a\u8cea\u554f\u9805\u76ee\u306f\u3001\u76ee\u7684\u304b\u3089\u9006\u7b97\u3057\u5fc5\u8981\u306a\u5185\u5bb9\u306b\u7d5e\u3063\u3066\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u300c\u65b0\u898f\u9867\u5ba2\u3092\u5b9a\u671f\u5951\u7d04\u306b\u5f15\u304d\u4e0a\u3052\u305f\u3044\u300d\u3068\u3044\u3046\u76ee\u7684\u3067\u3042\u308c\u3070\u3001\u30ea\u30d4\u30fc\u30bf\u30fc\u306b\u5bfe\u3057\u300c\u4f55\u3092\u9b45\u529b\u306b\u611f\u3058\u3066\u7d99\u7d9a\u5229\u7528\u3057\u3066\u3044\u308b\u304b\uff1f\u300d\u3092\u6df1\u6398\u308a\u3067\u304d\u308b\u8cea\u554f\u3092\u4e2d\u5fc3\u306b\u884c\u3044\u307e\u3057\u3087\u3046\u3002\u3042\u307e\u308a\u76ee\u7684\u3068\u95a2\u9023\u6027\u304c\u4f4e\u3044\u8cea\u554f\u304c\u591a\u304f\u306a\u308b\u3068\u3001\u56de\u7b54\u8005\u304c\u8ca0\u62c5\u306b\u611f\u3058\u9014\u4e2d\u96e2\u8131\u3055\u308c\u308b\u30ea\u30b9\u30af\u304c\u5927\u304d\u304f\u306a\u308b\u305f\u3081\u3001\u6ce8\u610f\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u8cea\u554f\u6587\u306b\u3064\u3044\u3066\u306f\u3001\u5c02\u9580\u7528\u8a9e\u3084\u793e\u5185\u7528\u8a9e\u3001\u99b4\u67d3\u307f\u304c\u306a\u3044\u8a00\u3044\u56de\u3057\u306a\u3069\u306f\u907f\u3051\u3066\u4f5c\u308a\u307e\u3057\u3087\u3046\u3002\u56de\u7b54\u8005\u304c\u300c\u3053\u308c\u306f\u3069\u3046\u3044\u3046\u610f\u5473\u3060\u308d\u3046\uff1f\u300d\u3068\u60a9\u3080\u6642\u9593\u3092\u6e1b\u3089\u3059\u3053\u3068\u3067\u3001\u30b9\u30c8\u30ec\u30b9\u306a\u304f\u8cea\u554f\u306b\u56de\u7b54\u3057\u3066\u3082\u3089\u3048\u307e\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306a\u8cea\u554f\u9805\u76ee\u306e\u4f5c\u308a\u65b9\u306f\u3001\u300c<a href=\"#CS-6\">CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u56de\u7b54\u7387\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u610f\u8b58\u3059\u3079\u304d\u300c\u8cea\u554f\u9805\u76ee\u306e\u4f5c\u308a\u65b9\u300d<\/a>\u300d\u306e\u7ae0\u3067\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3>Step6.\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u5f8c\u306b\u7d50\u679c\u3092\u96c6\u8a08\u3057\u3066\u5206\u6790\u3059\u308b<\/h3>\n<p>\u56de\u7b54\u304c\u7d42\u4e86\u3057\u305f\u3089\u3001\u96c6\u307e\u3063\u305f\u30c7\u30fc\u30bf\u3092\u96c6\u8a08\u30fb\u5206\u6790\u3057\u307e\u3057\u3087\u3046\u3002\u30c7\u30fc\u30bf\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u70b9\u3092\u8aad\u307f\u89e3\u304f\u3053\u3068\u3067\u3001\u4eca\u5f8c\u306e\u65bd\u7b56\u3092\u8a2d\u8a08\u3059\u308b\u969b\u306b\u3044\u304b\u305b\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u6e80\u8db3\u5ea6\u304c\u4f4e\u3044\u539f\u56e0\u306f\u4f55\u304b\uff1f<\/li>\n<li>\u30b5\u30fc\u30d3\u30b9\u306b\u4f55\u3092\u6c42\u3081\u3066\u3044\u308b\u306e\u304b\uff1f<\/li>\n<li>\u4e00\u756a\u9b45\u529b\u3092\u611f\u3058\u3066\u3044\u308b\u30dd\u30a4\u30f3\u30c8\u306f\uff1f<\/li>\n<\/ul>\n<div class=\"inner-cta\">\n<div class=\"inner-cta-content\">\n<div class=\"inner-cta-content-img\">\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/wp\/wp-content\/uploads\/thumb_function_comparison_questionnaire.png\" alt=\"\u6a5f\u80fd\u5225\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u300c\u30a2\u30f3\u30b1\u30fc\u30c8\u7de8\u300d\" width=\"200\" height=\"150\" \/><\/p>\n<\/div>\n<div class=\"inner-cta-content-text\">\n<h4>\u6a5f\u80fd\u5225\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u300c\u30a2\u30f3\u30b1\u30fc\u30c8\u7de8\u300d<\/h4>\n<p>\u300cSynergy!\u300d\u3068\u4ed6\u793e\u30a2\u30f3\u30b1\u30fc\u30c8\u30b7\u30b9\u30c6\u30e04\u88fd\u54c1\u306e\u6a5f\u80fd\u6bd4\u8f03\u8868\u3067\u3059\u3002\u6700\u9069\u306a\u30a2\u30f3\u30b1\u30fc\u30c8\u30b7\u30b9\u30c6\u30e0\u3092\u9078\u3076\u3068\u304d\u306e\u53c2\u8003\u306b\uff01<\/p>\n<p class=\"inner-cta-content-btn\"><a id=\"ct-blog-innnercta-02\" class=\"btn btn-red btn-block\" href=\"https:\/\/form.synergy-marketing.co.jp\/webapp\/form\/18784_mubb_10\/index.do?code=function_comparison_questionnaire\" target=\"_blank\" rel=\"noopener\">\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<h2>\u30a2\u30f3\u30b1\u30fc\u30c8\u5b9f\u65bd\u5f8c\u306e\u5206\u6790\u624b\u6cd5\u3092\u62bc\u3055\u3048\u3088\u3046<\/h2>\n<p>\u3053\u306e\u3088\u3046\u306bCS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306f\u3001\u7d50\u679c\u3092\u5206\u6790\u3057\u305f\u3046\u3048\u3067\u6b21\u306e\u65bd\u7b56\u3078\u3044\u304b\u3059\u610f\u8b58\u304c\u5927\u5207\u3067\u3059\u3002\u5206\u6790\u306e\u969b\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e\u5206\u6790\u624b\u6cd5\u3092\u6d3b\u7528\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li>\u5358\u7d14\u96c6\u8a08<\/li>\n<li>\u30af\u30ed\u30b9\u96c6\u8a08<\/li>\n<\/ul>\n<h3>\u5358\u7d14\u96c6\u8a08<\/h3>\n<p>\u300c\u5358\u7d14\u96c6\u8a08\u300d\u3068\u306f\u3001\u5404\u8cea\u554f\u306e\u9805\u76ee\u5225\u3067\u300c\u56de\u7b54\u8005\u306e\u5168\u4f53\u6570\uff08\u5ea6\u6570\uff09\u304a\u3088\u3073\u5272\u5408\uff08\uff05\uff09\u300d\u3092\u7b97\u51fa\u3059\u308b\u96c6\u8a08\u624b\u6cd5\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u300c\u6e80\u8db3\u3068\u56de\u7b54\u3057\u305f\u4eba60\uff05\u30fb\u666e\u901a\u3068\u56de\u7b54\u3057\u305f\u4eba30\uff05\u30fb\u4e0d\u6e80\u3068\u56de\u7b54\u3057\u305f\u4eba10\uff05\u300d\u3068\u3044\u3046\u3088\u3046\u306b\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u5168\u4f53\u306e\u5927\u307e\u304b\u306a\u50be\u5411\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002Excel\u306a\u3069\u306e\u4f7f\u3044\u6163\u308c\u305f\u30c4\u30fc\u30eb\u3067\u8a08\u7b97\u3067\u304d\u308b\u305f\u3081\u3001\u96c6\u8a08\u306e\u7b2c\u4e00\u6b69\u3068\u3057\u3066\u5b9f\u884c\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30af\u30ed\u30b9\u96c6\u8a08<\/h3>\n<p>\u300c\u30af\u30ed\u30b9\u96c6\u8a08\u300d\u3068\u306f\u3001\u8907\u6570\u306e\u8a2d\u554f\u3092\u7e26\u6a2a\u306b\u304b\u3051\u5408\u308f\u305b\u3066\u96c6\u8a08\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u300c\u5404\u6027\u5225\u306b\u304a\u3051\u308b\u5546\u54c1\u306e\u8cfc\u5165\u983b\u5ea6\u300d\u3092\u30af\u30ed\u30b9\u96c6\u8a08\u3059\u308b\u3068\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<table class=\"table-default\">\n<tbody>\n<tr>\n<th>\u00a0<\/th>\n<th>\u6bce\u65e5<\/th>\n<th>2\u301c3\u65e5\u306b1\u56de<\/th>\n<th>\u9031\u306b1\u56de<\/th>\n<th>\u6708\u306b1\u56de<\/th>\n<th>\u534a\u5e74\u306b1\u56de<\/th>\n<\/tr>\n<tr>\n<td>\u7537\u6027<\/td>\n<td>\u203b<\/td>\n<td>\u203b<\/td>\n<td>\u203b<\/td>\n<td>\u203b<\/td>\n<td>\u203b<\/td>\n<\/tr>\n<tr>\n<td>\u5973\u6027<\/td>\n<td>\u203b<\/td>\n<td>\u203b<\/td>\n<td>\u203b<\/td>\n<td>\u203b<\/td>\n<td>\u203b<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u5b9f\u969b\u306f\u203b\u306e\u90e8\u5206\u306b\u6570\u5024\u304c\u5165\u308a\u307e\u3059\u3002<\/p>\n<p>2\u3064\u4ee5\u4e0a\u306e\u8cea\u554f\u9805\u76ee\u3092\u304b\u3051\u5408\u308f\u305b\u3066\u5206\u6790\u3067\u304d\u308b\u305f\u3081\u3001\u5358\u7d14\u96c6\u8a08\u3060\u3051\u3067\u306f\u308f\u304b\u3089\u306a\u3044\u5c5e\u6027\u3054\u3068\u306e\u7279\u5fb4\u3084\u50be\u5411\u306a\u3069\u3092\u6df1\u6398\u308a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u300c\u5546\u54c1\u306e\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3057\u5358\u7d14\u96c6\u8a08\u3067\u30c1\u30a7\u30c3\u30af\u3057\u305f\u3089\u6e80\u8db3\u5ea6\u304c60\uff05\u3060\u3063\u305f\u300d\u3068\u4eee\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u5225\u9014\u3067\u30af\u30ed\u30b9\u96c6\u8a08\u3092\u884c\u3044\u3001\u5e74\u4ee3\u5225\u306e\u6e80\u8db3\u5ea6\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u3068\u300c20\u4ee3\u306e\u6e80\u8db3\u5ea6\u306f80\uff05\u3060\u304c40\u4ee3\u306f30\uff05\u3057\u304b\u306a\u304b\u3063\u305f\u300d\u3068\u3044\u3046\u7d50\u679c\u304c\u898b\u3048\u3066\u304f\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<p>\u4e0a\u8a18\u306e\u3088\u3046\u306a\u5834\u5408\u306f\u300c\u534a\u6570\u4ee5\u4e0a\u306e\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u304b\u3089\u5b89\u5fc3\u300d\u3068\u8003\u3048\u308b\u306e\u3067\u306f\u306a\u304f\u300140\u4ee3\u306e\u6e80\u8db3\u5ea6\u304c\u4f4e\u3044\u7406\u7531\u3092\u89e3\u660e\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u305f\u5bfe\u7b56\u304c\u5fc5\u8981\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u30af\u30ed\u30b9\u96c6\u8a08\u3092\u6d3b\u7528\u3057\u3001\u30c7\u30fc\u30bf\u3092\u7d30\u304b\u304f\u30c1\u30a7\u30c3\u30af\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u5177\u4f53\u7684\u306b\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3084\u30cb\u30fc\u30ba\u3001\u4e0d\u6e80\u306a\u3069\u3092\u5206\u6790\u3057\u3001\u73fe\u72b6\u306b\u30de\u30c3\u30c1\u3057\u305f\u65bd\u7b56\u3092\u8a2d\u8a08\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u306a\u304a\u3001\u4e0a\u8a18\u306b\u304a\u3044\u3066\u6027\u5225\u306f\u300c\u8aac\u660e\u5909\u6570\u300d\u3001\u8cfc\u5165\u983b\u5ea6\u306f\u300c\u76ee\u7684\u5909\u6570\u300d\u3068\u547c\u3070\u308c\u307e\u3059\u3002\u300c\u8aac\u660e\u5909\u6570\uff08\u6027\u5225\u306b\u3088\u308b\u9055\u3044\uff09\u3092\u7528\u3044\u3066\u76ee\u7684\u5909\u6570\uff08\u5177\u4f53\u7684\u306a\u8cfc\u5165\u983b\u5ea6\uff09\u3092\u8aac\u660e\u3059\u308b\u300d\u3068\u3044\u3046\u30a4\u30e1\u30fc\u30b8\u3092\u6301\u3061\u307e\u3057\u3087\u3046\u3002<\/p>\n<h2>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u5165\u308c\u308b\u3079\u304d\u9805\u76ee\u4f8b<\/h2>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u9805\u76ee\u306f\u76ee\u7684\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u304c\u3001\u3042\u308b\u7a0b\u5ea6\u306e\u30d9\u30fc\u30b9\u306f\u6c7a\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u8ff7\u3063\u305f\u3089\u307e\u305a\u306f\u4ee5\u4e0b\u306e\u9805\u76ee\u3092\u30d9\u30fc\u30b9\u306b\u8a2d\u8a08\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<div class=\"box\">\n<p><strong>\u3010\u56de\u7b54\u8005\u306e\u5c5e\u6027\u306b\u95a2\u3059\u308b\u8cea\u554f\u306e\u4f8b\u3011<\/strong><br \/>\n\u5e74\u4ee3\u3084\u6027\u5225\u3001\u8077\u696d\u3001\u5c45\u4f4f\u5730\u306a\u3069\u3001\u9867\u5ba2\u306e\u57fa\u672c\u5c5e\u6027\u3092\u8cea\u554f\u3059\u308b\u3002<\/p>\n<hr>\n<p class=\"mb-5\"><strong>\u3010\u8a8d\u77e5\u306b\u95a2\u3059\u308b\u8cea\u554f\u306e\u4f8b\u3011<\/strong><\/p>\n<ul class=\"mb-30\">\n<li>\u25ef\u25ef\u3092\u77e5\u3063\u305f\u304d\u3063\u304b\u3051\u306f\u306a\u3093\u3067\u3059\u304b\uff1f<\/li>\n<\/ul>\n<hr>\n<p class=\"mb-5\"><strong>\u3010\u6e80\u8db3\u5ea6\u306b\u95a2\u3059\u308b\u8cea\u554f\u306e\u4f8b\u3011<\/strong><\/p>\n<ul class=\"mb-30\">\n<li>\u25ef\u25ef\u306e\u6e80\u8db3\u5ea6\u30921\u301c5\u306e5\u6bb5\u968e\u8a55\u4fa1\u3067\u304a\u7b54\u3048\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u4e0a\u8a18\u306e\u6e80\u8db3\u5ea6\u306b\u306a\u3063\u305f\u7406\u7531\u3092\u304a\u7b54\u3048\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u25ef\u25ef\u306e\u4e2d\u3067\u4e00\u756a\u9b45\u529b\u7684\u306b\u611f\u3058\u3066\u3044\u308b\u90e8\u5206\u306f\u3069\u3053\u3067\u3059\u304b\uff1f<\/li>\n<li>\u25ef\u25ef\u3092\u3054\u8cfc\u5165\u3044\u305f\u3060\u3044\u305f\u6c7a\u3081\u624b\u306f\u306a\u3093\u3067\u3059\u304b\uff1f<\/li>\n<\/ul>\n<hr>\n<p class=\"mb-5\"><strong>\u3010\u5229\u7528\u72b6\u6cc1\u306b\u95a2\u3059\u308b\u8cea\u554f\u306e\u4f8b\u3011<\/strong><\/p>\n<ul class=\"mb-30\">\n<li>\u8cfc\u5165\u3059\u308b\u4e3b\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u306f\u3044\u3064\u3067\u3059\u304b\uff1f<\/li>\n<li>\u6700\u521d\u306b\u25ef\u25ef\u3092\u8cfc\u5165\u3057\u305f\u306e\u306f\u3044\u3064\u3067\u3059\u304b\uff1f<\/li>\n<li>\u25ef\u25ef\u306e\u8cfc\u5165\u983b\u5ea6\u306f\u3069\u306e\u304f\u3089\u3044\u3067\u3059\u304b\uff1f<\/li>\n<li>\u25ef\u25ef\u306e\u5229\u7528\u983b\u5ea6\u306f\u3069\u306e\u304f\u3089\u3044\u3067\u3059\u304b\uff1f<\/li>\n<li>\u25ef\u25ef\u306e\u7d2f\u8a08\u3054\u8cfc\u5165\u91d1\u984d\u306f\u3069\u306e\u304f\u3089\u3044\u3067\u3059\u304b\uff1f<\/li>\n<\/ul>\n<hr>\n<p class=\"mb-5\"><strong>\u3010\u63a8\u5968\u306e\u610f\u5411\u306b\u95a2\u3059\u308b\u8cea\u554f\u306e\u4f8b\u3011<\/strong><\/p>\n<ul class=\"mb-30\">\n<li>\u25ef\u25ef\u3092\u3054\u5bb6\u65cf\u3084\u53cb\u4eba\u3078\u304a\u3059\u3059\u3081\u3057\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u304b\uff1f<\/li>\n<li>\u4e0a\u8a18\u306e\u3088\u3046\u306b\u611f\u3058\u305f\u7406\u7531\u3092\u304a\u7b54\u3048\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<hr>\n<p class=\"mb-5\"><strong>\u3010\u4eca\u5f8c\u306e\u7d99\u7d9a\u5229\u7528\u306b\u95a2\u3059\u308b\u8cea\u554f\u306e\u4f8b\u3011<\/strong><\/p>\n<ul class=\"mb-30\">\n<li>\u4eca\u5f8c\u3082\u25ef\u25ef\u3092\u5229\u7528\u3057\u7d9a\u3051\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u304b\uff1f<\/li>\n<li>\u4e0a\u8a18\u306e\u3088\u3046\u306b\u8003\u3048\u305f\u7406\u7531\u3092\u304a\u7b54\u3048\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u3069\u306e\u3088\u3046\u306a\u6a5f\u80fd\u304c\u8ffd\u52a0\u3055\u308c\u305f\u3089\u4eca\u5f8c\u3082\u4f7f\u3044\u7d9a\u3051\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u304b\uff1f<\/li>\n<\/ul>\n<hr>\n<p><strong>\u3010\u81ea\u7531\u8a18\u8ff0\u306e\u4f8b\u3011<\/strong> <br \/>\n\u25ef\u25ef\u306b\u95a2\u3059\u308b\u611f\u60f3\u3084\u6539\u5584\u8981\u671b\u306a\u3069\u3092\u81ea\u7531\u306b\u304a\u66f8\u304d\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n<div class=\"box\">\n<div class=\"row\">\n<div class=\"col-md-3 col-sm-4 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/survey-question_examples\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/697_mainvisual.png\" alt=\"\u30a2\u30f3\u30b1\u30fc\u30c8\u8cea\u554f\u4f8b10\u9078\uff01\u4f5c\u308a\u65b9\u306e\u624b\u9806\u3084\u6210\u529f\u3055\u305b\u308b\u30dd\u30a4\u30f3\u30c8\u89e3\u8aac\" \/><\/a><\/div>\n<div class=\"col-md-9 col-sm-8 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/survey-question_examples\" target=\"_blank\" rel=\"noopener\"><strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u8cea\u554f\u4f8b10\u9078\uff01\u4f5c\u308a\u65b9\u306e\u624b\u9806\u3084\u6210\u529f\u3055\u305b\u308b\u30dd\u30a4\u30f3\u30c8\u89e3\u8aac<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<h2>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u56de\u7b54\u7387\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u610f\u8b58\u3059\u3079\u304d\u300c\u8cea\u554f\u9805\u76ee\u306e\u4f5c\u308a\u65b9\u300d<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21968\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/713_image02.png\" alt=\"CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u5165\u308c\u308b\u3079\u304d\u9805\u76ee\u4f8b\" width=\"750\" height=\"456\" srcset=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/713_image02.png 750w, https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/713_image02-230x140.png 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u306f\u3001\u76ee\u7684\u3084\u5fc5\u8981\u306a\u30b5\u30f3\u30d7\u30eb\u6570\u3092\u6c7a\u3081\u305f\u3046\u3048\u3067\u8abf\u67fb\u3092\u884c\u3044\u3001\u96c6\u8a08\u5f8c\u306f\u7d50\u679c\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u7d50\u679c\u3092\u653e\u7f6e\u305b\u305a\u300c\u3069\u3093\u306a\u4e0d\u6e80\u3092\u6301\u3063\u3066\u3044\u308b\u306e\u304b\uff1f\u300d\u300c\u30ea\u30d4\u30fc\u30bf\u30fc\u306f\u4f55\u3092\u4e00\u756a\u9b45\u529b\u306b\u611f\u3058\u3066\u3044\u308b\u306e\u304b\uff1f\u300d\u306a\u3069\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u3084\u5546\u54c1\u958b\u767a\u306a\u3069\u306e\u65b9\u5411\u6027\u3092\u9069\u5207\u306b\u63a2\u305b\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3088\u308a\u6b63\u78ba\u306a\u7d50\u679c\u3092\u96c6\u3081\u3066\u5206\u6790\u4f5c\u696d\u3092\u5145\u5b9f\u3055\u305b\u308b\u306b\u306f\u3001\u306a\u308b\u3079\u304f\u591a\u304f\u306e\u9867\u5ba2\u306b\u56de\u7b54\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u5fc5\u9808\u3067\u3059\u3002\u3069\u308c\u3060\u3051\u591a\u304f\u306e\u9867\u5ba2\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u4f9d\u983c\u3057\u3066\u3082\u3001\u56de\u7b54\u7387\u304c\u4f4e\u3051\u308c\u3070\u624b\u5143\u306b\u6b8b\u308b\u7d50\u679c\u306e\u91cf\u306f\u5c11\u306a\u304f\u306a\u308a\u3001\u5206\u6790\u3067\u304d\u308b\u5e45\u306f\u72ed\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u305f\u3060\u6f20\u7136\u3068\u8cea\u554f\u6587\u3092\u8003\u3048\u308b\u306e\u3067\u306f\u306a\u304f\u300c\u56de\u7b54\u7387\u3092\u9ad8\u3081\u308b\u8cea\u554f\u9805\u76ee\u306e\u4f5c\u308a\u65b9\u300d\u3092\u610f\u8b58\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u70b9\u3092\u62bc\u3055\u3048\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li>\u306a\u308b\u3079\u304f\u8a2d\u554f\u6570\u3092\u5c11\u306a\u304f\u8a2d\u5b9a\u3057\u56de\u7b54\u8005\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3059<\/li>\n<li>\u8cea\u554f\u6587\u306f\u30b3\u30f3\u30d1\u30af\u30c8\u304b\u3064\u8981\u70b9\u304c\u4f1d\u308f\u308b\u3088\u3046\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u5c02\u9580\u7528\u8a9e\u3084\u96e3\u3057\u3044\u8a00\u8449\u3092\u4f7f\u308f\u306a\u3044<\/li>\n<li>\u30b7\u30f3\u30d7\u30eb\u306a\u5358\u4e00\u9078\u629e\u578b\uff08\u56de\u7b54\u30921\u3064\u3060\u3051\u9078\u3076\u5f62\u5f0f\uff09\u3092\u8cea\u554f\u306e\u30e1\u30a4\u30f3\u306b\u636e\u3048\u308b<\/li>\n<li>\u300c\u56de\u7b54\u306e\u53ef\u80fd\u6027\u304c\u3042\u308b\u9078\u629e\u80a2\u300d\u3092\u7db2\u7f85\u3057\u3066\u304a\u304f<\/li>\n<li>\u300c\u5fc5\u9808or\u4efb\u610f\u300d\u3092\u660e\u793a\u3057\u3001\u56de\u7b54\u8005\u304c\u56de\u7b54\u306e\u512a\u5148\u5ea6\u3092\u5224\u65ad\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b<\/li>\n<li>\u306a\u308b\u3079\u304f\u500b\u4eba\u60c5\u5831\u3092\u8a18\u8f09\u3055\u305b\u306a\u3044\u5f62\u3067\u4f5c\u308b<\/li>\n<\/ul>\n<p>\u56de\u7b54\u7387\u3092\u9ad8\u3081\u308b\u306b\u306f\u3001\u4f55\u3088\u308a\u56de\u7b54\u8005\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3059\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u8a2d\u554f\u6570\u304c\u904e\u5270\u306b\u591a\u3044\u3068\u3001\u56de\u7b54\u8005\u306f\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u9014\u4e2d\u3067\u96e2\u8131\u3059\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u307e\u305f\u300c\u8cea\u554f\u3067\u4f55\u3092\u805e\u304b\u308c\u3066\u3044\u308b\u306e\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u3068\u601d\u308f\u308c\u308b\u3068\u3001\u610f\u56f3\u3092\u7406\u89e3\u3059\u308b\u624b\u9593\u304c\u304b\u304b\u308a\u3001\u56de\u7b54\u3092\u98db\u3070\u3055\u308c\u308b\u30b1\u30fc\u30b9\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u56de\u7b54\u8005\u306e\u8ca0\u62c5\u3092\u53ef\u80fd\u306a\u9650\u308a\u6392\u9664\u3057\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u56de\u7b54\u3067\u304d\u308b\u8cea\u554f\u9805\u76ee\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u4e0a\u8a18\u3092\u542b\u3081\u3001\u5177\u4f53\u7684\u306a\u8cea\u554f\u9805\u76ee\u306e\u4f5c\u308a\u65b9\u306b\u3064\u3044\u3066\u306f\u3001\u5f0a\u793e\u304c\u63d0\u4f9b\u3059\u308b\u4ee5\u4e0b\u306e\u8cc7\u6599\u3067\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<div class=\"inner-cta\">\n<div class=\"inner-cta-content\">\n<div class=\"inner-cta-content-img\">\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/wp\/wp-content\/uploads\/thumb_download_all_enquete.png\" alt=\"\u30a2\u30f3\u30b1\u30fc\u30c8\u696d\u52d9\u306b\u5f79\u7acb\u3064\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u30b2\u30c3\u30c8\uff01\" width=\"200\" height=\"150\" \/><\/p>\n<\/div>\n<div class=\"inner-cta-content-text\">\n<h4>\u30a2\u30f3\u30b1\u30fc\u30c8\u696d\u52d9\u306b\u5f79\u7acb\u3064\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u30b2\u30c3\u30c8\uff01<\/h4>\n<p>\u30a2\u30f3\u30b1\u30fc\u30c8\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u305f\u3044\u3001\u56de\u7b54\u7d50\u679c\u3092\u6d3b\u7528\u3057\u3066\u65bd\u7b56\u306e\u6210\u679c\u3092\u3042\u3052\u305f\u3044\u65b9\u306f\u4eca\u3059\u3050\u30c1\u30a7\u30c3\u30af\uff01<\/p>\n<p class=\"inner-cta-content-btn\"><a id=\"ct-blog-innnercta-03\" class=\"btn btn-red btn-block\" href=\"https:\/\/form.synergy-marketing.co.jp\/webapp\/form\/18784_mubb_10\/index.do?code=download_all_enquete\" target=\"_blank\" rel=\"noopener\">\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>\u672c\u8a18\u4e8b\u3067\u89e3\u8aac\u3057\u305f\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u624b\u9806\u3084\u5206\u6790\u624b\u6cd5\u306a\u3069\u3082\u6df1\u6398\u308a\u89e3\u8aac\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u25bcWeb\u4e0a\u3067\u516c\u958b\u3067\u304d\u308b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u7c21\u5358\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u4f5c\u6210<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18883\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/519_image05.png\" alt=\"\u300cSynergy!\u300d\u30a2\u30f3\u30b1\u30fc\u30c8\u6a5f\u80fd\u306e\u30d5\u30ed\u30fc\" width=\"750\" height=\"250\" srcset=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/519_image05.png 750w, https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/519_image05-230x77.png 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>\u5f0a\u793e\u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306eCRM\u30b7\u30b9\u30c6\u30e0\u300cSynergy!\u300d\u306b\u306f\u3001CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u306f\u3058\u3081\u3001\u5e45\u5e83\u3044\u30a2\u30f3\u30b1\u30fc\u30c8\u4f5c\u6210\u3084\u96c6\u8a08\u306b\u6d3b\u7528\u3067\u304d\u308b\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4e0a\u8a18\u3067\u89e3\u8aac\u3057\u305f\u8cea\u554f\u9805\u76ee\u306e\u4f5c\u308a\u65b9\u3092\u8e0f\u307e\u3048\u3064\u3064\u3001\u3053\u3046\u3057\u305f\u5c02\u7528\u30c4\u30fc\u30eb\u3067\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u904b\u7528\u3059\u308c\u3070\u3001\u3088\u308a\u9ad8\u3044\u52b9\u679c\u3092\u5f97\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>CRM\u30b7\u30b9\u30c6\u30e0\u306e\u6982\u8981\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"box\">\n<div class=\"row\">\n<div class=\"col-md-3 col-sm-4 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/crm_system_importance\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.synergy-marketing.co.jp\/blog\/wp\/wp-content\/uploads\/640_mainvisual.png\" alt=\"CRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u30b7\u30b9\u30c6\u30e0\u3068\u306f\uff1f\u6a5f\u80fd\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u30aa\u30b9\u30b9\u30e1\u30c4\u30fc\u30eb\u306e\u6bd4\u8f03\u3001\u5c0e\u5165\u624b\u9806\u306a\u3069\u3092\u5b8c\u5168\u89e3\u8aac\" \/><\/a><\/div>\n<div class=\"col-md-9 col-sm-8 col-xs-6\"><a href=\"https:\/\/www.synergy-marketing.co.jp\/blog\/crm_system_importance\" target=\"_blank\" rel=\"noopener\"><strong>CRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u30b7\u30b9\u30c6\u30e0\u3068\u306f\uff1f\u6a5f\u80fd\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u30aa\u30b9\u30b9\u30e1\u30c4\u30fc\u30eb\u306e\u6bd4\u8f03\u3001\u5c0e\u5165\u624b\u9806\u306a\u3069\u3092\u5b8c\u5168\u89e3\u8aac<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<h2>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u7d50\u679c\u3092\u6709\u52b9\u6d3b\u7528\u3059\u308b\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u5b9f\u65bd\u3057\u3066\u7d42\u308f\u308a\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u96c6\u8a08\u3057\u305f\u7d50\u679c\u3092\u5206\u6790\u3057\u3001\u6539\u5584\u30a2\u30af\u30b7\u30e7\u30f3\u3078\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u3066\u6d3b\u7528\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li>\u6700\u521d\u306b\u4eee\u8aac\u3092\u8a2d\u8a08\u3057\u3066\u304a\u304f<\/li>\n<li>\u5b9a\u671f\u7684\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3057\u5909\u5316\u3092\u8a18\u9332\u3059\u308b<\/li>\n<li>\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u3092\u5404\u90e8\u9580\u3068\u5171\u6709\u3057\u5f79\u7acb\u3066\u3066\u3082\u3089\u3046<\/li>\n<li>\u5b9a\u91cf\u30fb\u5b9a\u6027\u306e\u4e21\u65b9\u304b\u3089\u610f\u898b\u3092\u96c6\u3081\u308b<\/li>\n<\/ul>\n<h3>\u6700\u521d\u306b\u4eee\u8aac\u3092\u8a2d\u8a08\u3057\u3066\u304a\u304f<\/h3>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u4f5c\u308b\u969b\u306f\u3001\u4eee\u8aac\u3092\u8a2d\u8a08\u3057\u307e\u3057\u3087\u3046\u3002\u305f\u3068\u3048\u3070\u300c\u5546\u54c1\u306e\u4fa1\u683c\u306b\u95a2\u3059\u308b\u6e80\u8db3\u5ea6\u304c\u4f4e\u3044\u306e\u3067\u306f\u306a\u3044\u304b\uff1f\u300d\u300c\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306b\u9b45\u529b\u3092\u611f\u3058\u30ea\u30d4\u30fc\u30c8\u3057\u3066\u3044\u308b\u306e\u3067\u306f\u306a\u3044\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002<\/p>\n<p>\u4eee\u8aac\u3092\u6301\u3063\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u96c6\u8a08\u7d50\u679c\u304c\u51fa\u305f\u5f8c\u306b\u300c\u60f3\u5b9a\u901a\u308a\u306e\u7b87\u6240\u3067\u9867\u5ba2\u304c\u4e0d\u6e80\u3092\u62b1\u3044\u3066\u3044\u305f\u306e\u3067\u4eca\u5f8c\u306f\u3055\u3089\u306b\u30d5\u30a9\u30ed\u30fc\u65bd\u7b56\u3092\u5f37\u5316\u3057\u3088\u3046\u300d\u300c\u4e88\u60f3\u3068\u7570\u306a\u308b\u90e8\u5206\u306b\u9b45\u529b\u3092\u611f\u3058\u3066\u3044\u308b\u9867\u5ba2\u304c\u591a\u304b\u3063\u305f\u306e\u3067\u6b21\u306e\u5546\u54c1\u958b\u767a\u306b\u53cd\u6620\u3055\u305b\u3088\u3046\u300d\u3068\u3044\u3046\u3088\u3046\u306b\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9a\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<h3>\u5b9a\u671f\u7684\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3057\u5909\u5316\u3092\u8a18\u9332\u3059\u308b<\/h3>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u3001\u81ea\u793e\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u306e\u5909\u5316\u3084\u6642\u9593\u7d4c\u904e\u3001\u7af6\u5408\u306e\u52d5\u5411\u306a\u3069\u306b\u3088\u3063\u3066\u5909\u5316\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u904e\u53bb\u306b\u5b9f\u65bd\u3057\u305fCS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u7d50\u679c\u3092\u3082\u3068\u306b\u3001\u540c\u3058\u65bd\u7b56\u3092\u9577\u671f\u9593\u7d9a\u3051\u308b\u3053\u3068\u306f\u907f\u3051\u307e\u3057\u3087\u3046\u3002\u3042\u304f\u307e\u3067\u3082\u300c\u30a2\u30f3\u30b1\u30fc\u30c8\u5b9f\u65bd\u5f53\u6642\u306e\u72b6\u614b\u300d\u306b\u30de\u30c3\u30c1\u3059\u308b\u65bd\u7b56\u306b\u904e\u304e\u306a\u3044\u305f\u3081\u3001\u73fe\u5728\u306e\u9867\u5ba2\u30cb\u30fc\u30ba\u3084\u5e02\u5834\u306e\u72b6\u6cc1\u306a\u3069\u306b\u5408\u3063\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u904e\u53bb\u306b\u300c\u5546\u54c1\u30c7\u30b6\u30a4\u30f3\u306b\u9b45\u529b\u3092\u611f\u3058\u3066\u3044\u308b\u9867\u5ba2\u304c\u591a\u3044\u300d\u3068\u3044\u3046\u7406\u7531\u3067\u3001\u73fe\u5728\u307e\u3067\u540c\u3058\u30c7\u30b6\u30a4\u30f3\u306b\u6ce8\u529b\u3057\u305f\u3068\u4eee\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u30c7\u30b6\u30a4\u30f3\u306f\u6570\u5e74\u7d4c\u904e\u3059\u308b\u3068\u30c8\u30ec\u30f3\u30c9\u304c\u5909\u308f\u308b\u305f\u3081\u3001\u5f53\u6642\u306e\u4eba\u6c17\u30c7\u30b6\u30a4\u30f3\u3067\u8ca9\u58f2\u3057\u3066\u3082\u3001\u6e80\u8db3\u5ea6\u306f\u4eca\u4ee5\u4e0a\u306b\u9ad8\u304f\u306a\u3089\u306a\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u305d\u3082\u305d\u3082\u3001\u73fe\u5728\u306e\u9867\u5ba2\u304c\u30c7\u30b6\u30a4\u30f3\u4ee5\u5916\u306e\u90e8\u5206\u306b\u9b45\u529b\u3092\u611f\u3058\u3066\u3044\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u56db\u534a\u671f\u3054\u3068\u3084\u534a\u5e74\u3054\u3068\u306a\u3069\u3067\u5b9a\u671f\u7684\u306bCS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3057\u3001\u6e80\u8db3\u5ea6\u306e\u5909\u5316\u3092\u8ffd\u8de1\u3057\u307e\u3057\u3087\u3046\u3002\u5b9a\u671f\u7684\u306b\u9867\u5ba2\u306e\u58f0\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u30cb\u30fc\u30ba\u306e\u5909\u5316\u3084\u4e0d\u6e80\u304c\u767a\u751f\u3059\u308b\u4e88\u5146\u306a\u3069\u3092\u628a\u63e1\u3057\u3001\u305d\u306e\u90fd\u5ea6\u9069\u5207\u306a\u5bfe\u7b56\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u3092\u5404\u90e8\u9580\u3068\u5171\u6709\u3057\u5f79\u7acb\u3066\u3066\u3082\u3089\u3046<\/h3>\n<p>\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u96c6\u8a08\u7d50\u679c\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u306f\u3082\u3061\u308d\u3093\u3001\u55b6\u696d\u3084\u958b\u767a\u306a\u3069\u3001\u95a2\u9023\u90e8\u9580\u3068\u5171\u6709\u3057\u307e\u3057\u3087\u3046\u3002\u9867\u5ba2\u306e\u58f0\u3092\u5168\u793e\u3067\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u5404\u90e8\u9580\u3067\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3059\u969b\u306e\u53c2\u8003\u6750\u6599\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u958b\u767a\u90e8\u9580\u306b\u300c\u591a\u304b\u3063\u305f\u6a5f\u80fd\u3078\u306e\u6539\u5584\u8981\u671b\u300d\u3092\u5171\u6709\u3057\u3001\u6b21\u306e\u65b0\u5546\u54c1\u958b\u767a\u306b\u3044\u304b\u3057\u3066\u3082\u3089\u3046<\/li>\n<li>\u55b6\u696d\u90e8\u9580\u306b\u300c\u6210\u7d04\u306e\u6c7a\u3081\u624b\u300d\u3092\u5171\u6709\u3057\u3001\u5546\u8ac7\u6642\u306e\u8cc7\u6599\u4f5c\u308a\u3084\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u53cd\u6620\u3057\u3066\u3082\u3089\u3046<\/li>\n<li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u90e8\u9580\u306b\u300c\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u4e2d\u3067\u8ff7\u3046\u90e8\u5206\u300d\u3092\u5171\u6709\u3057\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u6539\u5584\u3084FAQ\u30da\u30fc\u30b8\u306e\u4f5c\u6210\u306a\u3069\u306b\u3044\u304b\u3057\u3066\u3082\u3089\u3046<\/li>\n<\/ul>\n<p>\u5404\u90e8\u9580\u3067\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u3092\u3044\u304b\u3057\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u58f0\u3092\u30d9\u30fc\u30b9\u306b\u3057\u305f\u65bd\u7b56\u3092\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u6700\u7d42\u7684\u306a\u7d44\u7e54\u529b\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u6539\u5584\u70b9\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u304b\u3089\u306e\u611f\u8b1d\u306e\u58f0\u3084\u6e80\u8db3\u3057\u305f\u30dd\u30a4\u30f3\u30c8\u306a\u3069\u3082\u5171\u6709\u3059\u308b\u3068\u3001\u73fe\u5834\u306e\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u30a2\u30c3\u30d7\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3>\u5b9a\u91cf\u30fb\u5b9a\u6027\u306e\u4e21\u65b9\u304b\u3089\u610f\u898b\u3092\u96c6\u3081\u308b<\/h3>\n<p>\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u306f\u3001\u5927\u304d\u304f\u4ee5\u4e0b\u306e2\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u3067\u96c6\u8a08\u3067\u304d\u308b\u7d50\u679c\u306e\u7a2e\u985e\u304c\u7570\u306a\u308b\u305f\u3081\u3001\u4f7f\u3044\u5206\u3051\u305f\u308a\u7d44\u307f\u5408\u308f\u305b\u305f\u308a\u3057\u306a\u304c\u3089\u6d3b\u7528\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h4>\u5b9a\u91cf\u8abf\u67fb<\/h4>\n<p>\u300c\u30b5\u30fc\u30d3\u30b9\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u300d\u300c\u4ed6\u8005\u3078\u304a\u3059\u3059\u3081\u3057\u305f\u3044\u5ea6\u5408\u3044\u300d\u300c\u5951\u7d04\u306e\u7d99\u7d9a\u610f\u5411\u300d\u306a\u3069\u3001\u6570\u5024\u5316\u3067\u304d\u308b\u9805\u76ee\u3092\u96c6\u8a08\u3059\u308b\u8abf\u67fb\u65b9\u6cd5\u3067\u3059\u3002\u660e\u78ba\u306a\u57fa\u6e96\u3092\u6301\u3064\u30c7\u30fc\u30bf\u3092\u96c6\u8a08\u3057\u5b9a\u671f\u7684\u306b\u89b3\u6e2c\u3059\u308b\u3053\u3068\u3067\u3001\u300c\u3069\u306e\u3088\u3046\u306b\u63a8\u79fb\u3057\u3066\u3044\u308b\u304b\uff1f\u300d\u300c\u76ee\u6a19\u307e\u3067\u3069\u306e\u304f\u3089\u3044\u4e0d\u8db3\u3057\u3066\u3044\u308b\u306e\u304b\uff1f\u300d\u306a\u3069\u3092\u660e\u78ba\u306b\u6d17\u3044\u51fa\u305b\u307e\u3059\u3002<\/p>\n<p>\u6570\u5024\u3092\u6d3b\u7528\u3057\u6839\u62e0\u3092\u6301\u3063\u3066\u30c7\u30fc\u30bf\u3092\u307e\u3068\u3081\u3089\u308c\u308b\u305f\u3081\u3001\u4e88\u7b97\u78ba\u4fdd\u306e\u305f\u3081\u306b\u7d4c\u55b6\u9663\u3092\u8aac\u5f97\u3057\u305f\u308a\u3001\u5225\u90e8\u9580\u306e\u95a2\u4fc2\u8005\u3078\u5354\u529b\u3092\u4f9d\u983c\u3059\u308b\u969b\u306e\u6750\u6599\u3068\u3057\u3066\u6d3b\u7528\u3057\u305f\u308a\u3082\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h4>\u5b9a\u6027\u8abf\u67fb<\/h4>\n<p>\u81ea\u7531\u8a18\u8ff0\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u5f62\u5f0f\u306a\u3069\u3092\u901a\u3058\u3001\u6570\u5024\u5316\u3057\u306b\u304f\u3044\u9867\u5ba2\u306e\u8a00\u8449\u3084\u611f\u60c5\u3092\u6df1\u304f\u6398\u308a\u4e0b\u3052\u308b\u8abf\u67fb\u65b9\u6cd5\u3067\u3059\u3002\u300c\u306a\u305c\u5546\u54c1\u306e\u25ef\u25ef\u306b\u9b45\u529b\u3092\u611f\u3058\u305f\u306e\u304b\uff1f\u300d\u300c\u306a\u305c\u53cb\u4eba\u3078\u304a\u3059\u3059\u3081\u3057\u3066\u304f\u308c\u305f\u306e\u304b\uff1f\u300d\u306a\u3069\u3092\u6df1\u6398\u308a\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u8003\u3048\u3092\u6df1\u304f\u5206\u6790\u3057\u3001\u6b21\u306e\u65bd\u7b56\u3078\u3044\u304b\u305b\u307e\u3059\u3002<\/p>\n<p>\u81ea\u7531\u8a18\u8ff0\u3067\u56de\u7b54\u3092\u5f15\u304d\u51fa\u3059\u5834\u5408\u3001\u3042\u307e\u308a\u6b04\u306e\u6570\u304c\u591a\u3044\u3068\u56de\u7b54\u8005\u306b\u8ca0\u62c5\u3092\u4e0e\u3048\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u6df1\u6398\u308a\u3057\u305f\u3044\u30dd\u30a4\u30f3\u30c8\u306b\u512a\u5148\u5ea6\u3092\u4ed8\u3051\u3066\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u306b\u7d5e\u308a\u81ea\u7531\u8a18\u8ff0\u6b04\u3092\u8a2d\u3051\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306a\u3089\u3001\u8868\u60c5\u3084\u58f0\u306e\u30c8\u30fc\u30f3\u3001\u76ee\u7dda\u306a\u3069\u3082\u30c1\u30a7\u30c3\u30af\u3067\u304d\u308b\u305f\u3081\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u6587\u5b57\u3060\u3051\u3067\u306f\u308f\u304b\u3089\u306a\u3044\u7d76\u5999\u306a\u30cb\u30e5\u30a2\u30f3\u30b9\u306e\u9055\u3044\u3084\u300c\u305d\u3082\u305d\u3082\u672c\u97f3\u3092\u8a00\u3063\u3066\u3044\u308b\u306e\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u70b9\u3082\u5224\u65ad\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u7d50\u679c\u3092\u5206\u6790\u3057\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u5f79\u7acb\u3066\u3088\u3046<\/h2>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3068\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u6e80\u8db3\u5ea6\u3084\u6539\u5584\u8981\u671b\u306a\u3069\u3092\u6d17\u3044\u51fa\u3057\u3066\u7d50\u679c\u3092\u5206\u6790\u3057\u3001\u5177\u4f53\u7684\u306a\u5546\u54c1\u306e\u6539\u826f\u3084\u30b5\u30fc\u30d3\u30b9\u5909\u66f4\u306a\u3069\u306b\u5f79\u7acb\u3066\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u306f\u3001\u76ee\u7684\u306b\u5408\u308f\u305b\u3066NPS\u00ae\u3084CSI\u306a\u3069\u306e\u6307\u6a19\u3092\u6d3b\u7528\u3057\u307e\u3059\u3002\u6e80\u8db3\u5ea6\u3084\u4e0d\u6e80\u306a\u3069\u3092\u6570\u5024\u5316\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u6539\u5584\u3059\u3079\u304d\u70b9\u3084\u76ee\u7684\u9054\u6210\u307e\u3067\u306b\u5fc5\u8981\u306a\u90e8\u5206\u306a\u3069\u3092\u5177\u4f53\u7684\u306b\u5224\u65ad\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>CS\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3092\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li>Step1.CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u76ee\u7684\u3092\u660e\u78ba\u5316\u3059\u308b<\/li>\n<li>Step2.\u56de\u7b54\u3057\u3066\u307b\u3057\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u308b<\/li>\n<li>Step3.\u96c6\u8a08\u3057\u305f\u3044\u56de\u7b54\u306e\u30b5\u30f3\u30d7\u30eb\u6570\u3092\u6c7a\u3081\u308b<\/li>\n<li>Step4.\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8abf\u67fb\u65b9\u6cd5\u3092\u6c7a\u3081\u308b<\/li>\n<li>Step5.\u8cea\u554f\u9805\u76ee\u3092\u6c7a\u3081\u3066\u8abf\u67fb\u7968\u3092\u4f5c\u6210\u3059\u308b<\/li>\n<li>Step6.\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u5f8c\u306b\u7d50\u679c\u3092\u96c6\u8a08\u3057\u3066\u5206\u6790\u3059\u308b<\/li>\n<\/ul>\n<p>\u8cea\u554f\u9805\u76ee\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306f\u3001\u8cea\u554f\u6587\u3092\u30b3\u30f3\u30d1\u30af\u30c8\u306b\u307e\u3068\u3081\u305f\u308a\u3001\u8ab0\u3067\u3082\u7c21\u5358\u306b\u7406\u89e3\u3067\u304d\u308b\u6587\u8a00\u3092\u4f7f\u3063\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u5206\u6790\u306e\u969b\u3067\u306f\u3001\u5358\u7d14\u96c6\u8a08\u3084\u30af\u30ed\u30b9\u96c6\u8a08\u3068\u3044\u3063\u305f\u624b\u6cd5\u3092\u6d3b\u7528\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u89e3\u8aac\u3057\u305f\u300c\u56de\u7b54\u7387\u3092\u9ad8\u3081\u308b\u8cea\u554f\u9805\u76ee\u306e\u4f5c\u308a\u65b9\u300d\u3082\u53c2\u8003\u306b\u3057\u306a\u304c\u3089\u3001\u3088\u308a\u591a\u304f\u306e\u7d50\u679c\u3092\u96c6\u3081\u3001\u5546\u54c1\u6539\u5584\u3084\u30b5\u30fc\u30d3\u30b9\u6539\u826f\u306a\u3069\u306b\u5f79\u7acb\u3066\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&lt;\u3053\u306e\u8a18\u4e8b\u3067\u308f\u304b\u308b\u3053\u3068&gt; \u300cCS\u30a2\u30f3\u30b1\u30fc\u30c8\u300d\u3068\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3059\u308b\u624b\u6cd5\u3092\u6307\u3059\u3002\u5546\u54c1\u5168\u4f53\u306e\u6e80\u8db3\u5ea6\u3084\u4e0d\u6e80\u306a\u3069\u3092\u96c6\u8a08\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u5411\u3051\u305f\u6539\u5584\u65bd\u7b56\u306e\u8a2d\u8a08\u3078\u5f79\u7acb\u3066\u3089\u308c\u308b\u3002 CS\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u76ee\u7684\u3068&#8230;<\/p>\n","protected":false},"author":125,"featured_media":21966,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,8],"tags":[],"class_list":["post-21964","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","category-analytics"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/posts\/21964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/users\/125"}],"replies":[{"embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/comments?post=21964"}],"version-history":[{"count":4,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/posts\/21964\/revisions"}],"predecessor-version":[{"id":21974,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/posts\/21964\/revisions\/21974"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/media\/21966"}],"wp:attachment":[{"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/media?parent=21964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/categories?post=21964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.synergy-marketing.co.jp\/blog\/wp-json\/wp\/v2\/tags?post=21964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}